Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
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TYLER HARRELL

Petal,MS

Summary

FedEx Ground professional with over 13 years of leadership experience and a consistent track record of exceeding expectations. Proven track record of optimizing operations, streamlining processes, and enhancing team efficiency. Strong focus on teamwork, adaptability, and achieving measurable outcomes. Skilled in resource allocation, conflict resolution, and workflow management. Dependable, flexible, and committed to excellence. For the past 4 years, consistently surpassed all dock certification metrics and station performance goals.

Overview

13
13
years of professional experience

Work History

Sort Manager

FedEx Ground
07.2021 - Current
  • Directs sort operations while ensuring alignment with safety, service, and productivity standards.
  • Optimizes workflows and supported continuous improvement efforts.
  • Builds a high-performance culture through strategic hiring, goal setting, and daily engagement.
  • Devises innovative solutions for logistical challenges faced by the organization, resulting in cost savings and improved service levels.

Operations Supervisor

FedEx Ground
07.2017 - 07.2021
  • Supervised package flow, staffing, and dock operations.
  • Elevated team effectiveness through communication and training enhancements.
  • Supported leadership development by mentoring staff into supervisory roles.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Operations Coordinator

FedEx Ground
06.2016 - 07.2017
  • Managed terminal operations and schedules with a focus on safety and accountability.
  • Strengthened compliance through improved staff development and oversight.
  • Inspected vehicles and ensured quality was up to company standards.


Package Handler Trainer

FedEx Ground
11.2014 - 06.2016
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and safety procedures.
  • Fostered morale and retention through peer mentorship and coaching.

Package Handler

FedEx Ground
05.2012 - 11.2014
  • Maintained high performance in package sorting and trailer loading.
  • Took initiative in leading peers during night shifts.

Education

BBA - Business Administration

University of Southern Mississippi
Hattiesburg, MS
01.2013

Skills

  • Strategic Leadership & Delegation
  • Operational Efficiency & Cost Control
  • Safety & Quality Compliance
  • Workforce Planning & Development
  • Communication & Team Morale
  • Performance Analytics & KPIs

Timeline

Sort Manager

FedEx Ground
07.2021 - Current

Operations Supervisor

FedEx Ground
07.2017 - 07.2021

Operations Coordinator

FedEx Ground
06.2016 - 07.2017

Package Handler Trainer

FedEx Ground
11.2014 - 06.2016

Package Handler

FedEx Ground
05.2012 - 11.2014

BBA - Business Administration

University of Southern Mississippi

Accomplishments

  • Sort Manager of the Year – DLTA District & GULF Region
  • Over 10 Bravo Zulu Awards
  • Multiple Employee of the Month Awards
  • Mentored 25+ team members who advanced within FedEx
  • Consistently exceeded dock certification metrics over the past 4 years
  • Chairman of the Safety Committee for past 7 years