Provided exceptional customer service to customers.
Worked with customer service and store leadership to handle escalated customer issues.
Show very good communication and customer service skills to all guests and team members.
Opened and closed cash registers by counting money, balancing cash drawers, making deposits, and doing register pick ups and loans.
Specialty Order Writer
Whole Foods Market
10.2021 - 05.2022
Provided great problem solving skills to resolve customer orders.
Provided training and support for new team members, assisting in their successful integration into the Order Writer position
Logged work orders and change orders into Data Monster and IRMA to track job status.
Communicated with other departments to identify product needs and specifications for optimal sourcing strategies.
Specialty Order Writer
Whole Foods Market
02.2021 - 09.2021
Being in charge of ordering product making sure the department is always full leading to customer satisfaction.
Communicated with my leadership to optimize order fulfillment, resulting in improved lead times and reduced backorders.
Maintained up-to-date knowledge of product and department changes.
Provided great customer service to prioritize customer needs.
Education
High School Diploma -
Williamsburg High School For Architecture And Design
Brooklyn, NY
06.2015
Electrical Engineering
CO-OP Technical
Dumbo, Brooklyn
06.2015
Photography
Photography is a way for me to share what I see differently than others. I compare it to my "Third Eye" being opened. I feel very creative taking photos because everyone has their own style, it just depends on how you present it.
Timeline
Customer Service Supervisor
Whole Foods Market
05.2022 - Current
Specialty Order Writer
Whole Foods Market
10.2021 - 05.2022
Specialty Order Writer
Whole Foods Market
02.2021 - 09.2021
High School Diploma -
Williamsburg High School For Architecture And Design