Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyler Hein

Lakeland,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Dining Room Associate

Panera Bread
Lakeland, FL
02.2021 - 05.2022
  • Maintained cleanliness of the dining room by wiping down tables, chairs, and countertops.
  • Greeted customers, provided menus, and answered questions regarding menu items.
  • Provided excellent customer service by attending to guests' needs in a timely manner.
  • Processed payments accurately and efficiently according to established procedures.
  • Handled complaints or concerns from patrons professionally while maintaining a calm demeanor.

Donut Decorator

Krispy Kreme
Lakeland, FL
01.2023 - 03.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Baker

Krispy Kreme
Lakeland, FL
03.2023 - 03.2024
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Performed majority of in-house maintenance.
  • Met with customers to discuss needed bakery items and take orders.

Education

High School Diploma -

Lake Gibson Senior High School
Lakeland, FL
05-2023

Skills

  • Deadline Adherence
  • Customer Service
  • Final Cut Pro experience (3 years)
  • Issue Troubleshooting
  • Technical Troubleshooting
  • Complaint resolution
  • Hardware upgrades
  • Technical Support

References

References available upon request.

Timeline

Baker

Krispy Kreme
03.2023 - 03.2024

Donut Decorator

Krispy Kreme
01.2023 - 03.2023

Dining Room Associate

Panera Bread
02.2021 - 05.2022

High School Diploma -

Lake Gibson Senior High School

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Tyler Hein