Tyler Hicks
Bellevue,NE
Summary
Dedicated customer service representative skilled in technical troubleshooting, data analysis, and inventory management. Committed to delivering exceptional support and driving operational efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Customer Service Representative
Walmart
Bellevue, Nebraska
08.2026 - Current
- Assisted customers with product inquiries and recommendations.
- Managed point-of-sale transactions efficiently and accurately.
- Handled inventory restocking to ensure product availability.
Car Wash Attendant
Tommy's Express Car Wash
Papillion, Nebraska
09.2025 - 07.2026
- Delivered exceptional customer service by promptly addressing client inquiries and resolving concerns.
- Managed supply inventory and ensured proper operation and maintenance of cleaning equipment and machinery.
- Oversaw customer database systems to maintain optimal performance and reliability.
Inventory Specialist
Harbor Freight
La Vista, Nebraska
01.2025 - 09.2025
- Managed inventory levels to ensure optimal stock availability and organization.
- Conducted regular audits to verify stock accuracy and identify discrepancies.
- Utilized inventory management software to track shipments and product locations.
Delivery Driver
Walmart
La Vista, Nebraska
05.2023 - 01.2025
- Provided excellent customer service to resolve customer requests in a timely manner.
- Utilized software for tracking deliveries and managing routes effectively.
- Trained new staff on customer service protocols and store procedures.
- Loaded and unloaded delivery vehicles following safety and company protocols.
- Maintained accurate delivery logs for all assigned routes.
Stocker
Walmart
La Vista, Nebraska
04.2019 - 05.2023
- Managed inventory via spreadsheets and databases to optimize stock availability and maintain organization.
- Organized and stocked shelves to improve product visibility and accessibility.
- Conducted regular audits to ensure inventory accuracy and address discrepancies.
- Demonstrated strong interpersonal skills when interacting with customers or colleagues.
Education
Multidisciplinary - Cyber Security And CIST
University of Nebraska At Omaha
Omaha, NE12-2026
High School Diploma -
Papillion La Vista South High School
Papillion, NE05-2019
Skills
- Inventory management
- Technical troubleshooting
- Microsoft office
- Organizational skills
- Deadline oriented
- Problem-solving aptitude
- Communication skills
- Data entry experience
- Budgeting and finance understanding
- Teamwork and collaboration
- Basic medical terminology
- Accounting terminology
- Cyber security fundamentals
- Network troubleshooting
Certification
- Microsoft Office 2013 Specialist Certification
- Amazon Web Services Certificate
Accomplishments
- Walmart Employee of the Month - October 2022
- Walmart Employee of the Month - November 2023
- Walmart 5 Year Award
Timeline
Customer Service Representative
Walmart
08.2026 - Current
Car Wash Attendant
Tommy's Express Car Wash
09.2025 - 07.2026
Inventory Specialist
Harbor Freight
01.2025 - 09.2025
Delivery Driver
Walmart
05.2023 - 01.2025
Stocker
Walmart
04.2019 - 05.2023
Multidisciplinary - Cyber Security And CIST
University of Nebraska At Omaha
High School Diploma -
Papillion La Vista South High School