Tyler Houghton
Kansas City,MO
Summary
Dynamic sales professional with over five years of diverse experience in health and wellness, automotive, and retail sectors. Renowned for a consultative, relationship-first approach that emphasizes understanding client needs and delivering tailored solutions. Consistent top performer with 18+ consecutive months above quota, effectively managing complex sales pipelines while fostering trust with both new and existing clients. Proficient in leading teams, training new hires, and independently navigating the entire sales cycle from initial contact to successful closure.
Overview
5
5
years of professional experience
Work History
Cold Therapy Consultant
Ice Barrel
05.2025 - Current
- Optimized and refined new product sales cycle for acquired sister brand, Sunlighten, to boost sales operations efficiency.
- Led comprehensive product demonstrations to inform clients about therapy benefits and usage. Aligned solutions with Sunlighten products to drive revenue growth across both brands.
- Analyzed customer feedback to refine service offerings and enhance overall client satisfaction.
- Chosen for exclusive pilot program, demonstrating leadership in process transformation.
Senior Infrared Sauna Consultant
Sunlighten
01.2024 - Current
- Achieved client satisfaction by delivering personalized medical-grade infrared sauna solutions that supported individual health and wellness goals. Enhanced customer understanding of infrared technology advantages. Elevated Sunlighten's status as the premier clinical-grade sauna provider, effectively differentiating it from hundreds of other brands.
- Facilitated end-to-end sales process to enhance customer experience through consultations, tailored product recommendations, accurate quoting, and effective financing solutions.
- Drove revenue performance significantly above goal for 18+ months, specializing in consultative sales with average transaction values of $7.1k per unit.
- Achieved total sales exceeding $3.3 million through collaborative efforts. Enhanced sales performance by supporting key initiatives. Surpassed overall sales targets by 125% through strategic contributions during tenure.
- Executed high-volume multi-channel outreach including same-day calls, texts, and value-add email sequences to maintain pipeline velocity
- Identified for two separate pilot programs due to high performance, effectively adapting and achieving success through process modifications.
- Assumed expanded account coverage for multiple high-performing teammates, ensuring continuity and revenue generation across an enlarged book of business.
- Guided newer team members in mastering product knowledge and CRM workflows, resulting in multiple individuals surpassing sales targets by 150% or more.
Sales Coordinator
H&H Automotive LLC
08.2022 - 01.2024
- Coordinated sales operations across BMW, Jaguar, Land Rover, and MINI within a multi-brand luxury dealership, supporting a high-end client experience across all four brands
- Managed lead follow-ups, appointment scheduling, and CRM tracking to support vehicle sales and keep the pipeline moving efficiently
- Assisted with inventory coordination, vehicle documentation, and customer communication throughout the full purchase process
- Worked directly with sales managers to streamline processes, maintain organization across multiple brands, and protect strong customer satisfaction scores
Head Cashier
Lowe's Companies, Inc.
11.2020 - 08.2022
- Supervised front-end operations and led a team of cashiers in a high-volume retail environment
- Resolved customer issues and maintained smooth checkout operations while delivering consistent customer service
- Managed cash handling, daily reconciliations, and register accuracy
- Trained new employees on POS systems, customer service standards, and store procedures
Education
No Degree - Business
Missouri Western State Unitversity
St. Joseph, Missouri08-2017
No Degree - Athletic Training
Emporia State University
Emporia, Kansas08-2015
Skills
- Relationship Building and Client Retention
- Active Listening and Consultative Discovery
- Objection Handling and Needs Analysis
- High-Ticket Product Sales
- Pipeline development proficiency
- Salesforce CRM Data Entry and Pipeline Reporting
- Multi-channel follow-up coordination
- Team Leadership, Training, and Mentorship
Timeline
Cold Therapy Consultant
Ice Barrel
05.2025 - Current
Senior Infrared Sauna Consultant
Sunlighten
01.2024 - Current
Sales Coordinator
H&H Automotive LLC
08.2022 - 01.2024
Head Cashier
Lowe's Companies, Inc.
11.2020 - 08.2022
No Degree - Business
Missouri Western State Unitversity
No Degree - Athletic Training
Emporia State University