Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
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Tyler Hudgins

Granite Falls,NC

Summary

Detail-oriented professional with 15+ years of progressive experience in security, corrections, and military service, currently completing AAS in Office Management. Expert in managing confidential information, resolving conflicts, and coordinating complex logistics while maintaining accuracy in documentation. Proficient in training delivery, quality assurance protocols, and customer relationship management with proven ability to work independently and in team environments. Certified in OSHA 10, CPR/AED, and Basic Law Enforcement with consistent academic excellence demonstrated through Dean's List and Honors List recognition.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Security Specialist

ALLIED UNIVERSAL SECURITY SERVICES
Maiden, NC
07.2022 - 09.2024
  • Maintained safe and professional environment for 500+ daily visitors through proactive security monitoring and rapid incident response
  • Documented all security incidents with 100% accuracy using electronic reporting systems
  • Collaborated with cross-functional teams to ensure seamless communication during emergency situations

Water Delivery Route Driver

HAVE-A-CUP
Newton, NC
04.2022 - 07.2022
  • Managed independent delivery routes serving 50+ daily customers while maintaining on-time performance
  • Utilized electronic documentation system to track deliveries, process orders, and identify customer service opportunities
  • Generated new business leads resulting in 15% route growth through exceptional customer relationship management

Quality Assurance/Site Training Manager

ALLIED UNIVERSAL SECURITY SERVICES
Lenoir, NC
09.2013 - 04.2022
  • Developed and delivered comprehensive training programs for 120+ security officers annually, improving performance metrics by 25%
  • Created customized training modules addressing identified skill gaps, resulting in 95% first-time certification pass rate
  • Managed training calendar and coordinated scheduling across multiple sites while maintaining detailed documentation
  • Implemented quality assurance protocols that reduced incidents by 30% through systematic monitoring and corrective action plans
  • Mentored team members for career advancement, with 80% of trainees receiving promotions within 18 months

Correctional Officer

NORTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
Morganton, NC
10.2012 - 09.2013
  • Monitored inmate activities and maintained detailed behavioral documentation for 100+ residents daily
  • Employed de-escalation techniques to resolve conflicts, reducing incident reports by 20%
  • Enforced safety protocols and security procedures while maintaining professional communication with inmates and visitors

Motor Transport Operator

U.S. ARMY
Fort Bragg, NC
08.2006 - 10.2011
  • Coordinated transportation logistics for personnel and equipment, ensuring 100% mission completion rate
  • Conducted training sessions for 25+ soldiers on safety procedures and equipment maintenance
  • Maintained accurate documentation for vehicle inspections and cargo manifests in compliance with military regulations

Education

Associate of Applied Science - Office Management

Caldwell Community College & Technical Institute
Hudson, NC
05.2026

Basic Law Enforcement Training Certificate - undefined

Western Piedmont Community College
Morganton, NC
05.2012

High School Diploma - undefined

Isothermal Community College
Spindale, NC
05.2004

Skills

  • Customer Service Excellence
  • Training & Development
  • Quality Assurance
  • Documentation Management
  • Scheduling & Coordination
  • Conflict Resolution
  • Database Systems
  • Regulatory Compliance
  • Access control
  • Professionalism
  • Incident response
  • InfoSec
  • New hire on-boarding

Affiliations

  • Veterans of Foreign Wars
  • Disabled American Veterans

Certification

  • OSHA 10 General Industry Certification April 2022
  • CPR/AED/First Aid Certification April 2022
  • Basic Law Enforcement Training May 2012

Interests

  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Youth Development Programs
  • Growing herbs, vegetables, or fruits in home gardens
  • Team Sports
  • Numismatics
  • Animal Care
  • Road Trips
  • Advocacy Campaigns

Timeline

Security Specialist

ALLIED UNIVERSAL SECURITY SERVICES
07.2022 - 09.2024

Water Delivery Route Driver

HAVE-A-CUP
04.2022 - 07.2022

Quality Assurance/Site Training Manager

ALLIED UNIVERSAL SECURITY SERVICES
09.2013 - 04.2022

Correctional Officer

NORTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
10.2012 - 09.2013

Motor Transport Operator

U.S. ARMY
08.2006 - 10.2011

Basic Law Enforcement Training Certificate - undefined

Western Piedmont Community College

High School Diploma - undefined

Isothermal Community College

Associate of Applied Science - Office Management

Caldwell Community College & Technical Institute