Tyler Ivone
Burlington
Summary
Motivated worker skilled at meeting client needs with expert communication support. Maintain organized, clean and safe work areas with diligent attention to important details. Attended college and received an Associates in Psychology to better understand and approach individuals; will later receive a Bachelors in the future. Patient-focused, offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances.
Overview
4
4
years of professional experience
Work History
Customer service & Cook
Maplefields
06.2021
- Provided adequate and professional solutions to problems that arose daily around the store
- Kept customers pleased and had a clean environment to work in
- Had a happy and healthy relationship with coworkers.
Mental Health Technician
UVM Medical Center
05.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Unit Secretary
UVM Medical Center
05.2022 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Cashier
Olney's General Store
07.2019 - 08.2019
- Provided information to customers on products or services
- Maintained clean, organized, and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift.
Education
Psychology -
Northern Vermont University
Johnson, VT05.2021
High School Diploma -
East Burke School
East Burke06.2019
Dimensions of Self and Society, Intro. To Psychology -
Community College of Vermont
Newport, VT01.2019
Skills
- Complex problem-solving
- Expense tracking
- Written and Verbal communication skills
- Multitasking and prioritizing
- Patient Data Confidentiality
- Electronic Recordkeeping
- Clinical Documentation
- Crisis Intervention
- Patient Assessment
- Family Relations
- Treatment Planning
- Patient Database Updates
Timeline
Mental Health Technician
UVM Medical Center
05.2022 - Current
Unit Secretary
UVM Medical Center
05.2022 - Current
Customer service & Cook
Maplefields
06.2021
Cashier
Olney's General Store
07.2019 - 08.2019
Psychology -
Northern Vermont University
High School Diploma -
East Burke School
Dimensions of Self and Society, Intro. To Psychology -
Community College of Vermont
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