Adaptable professional with a solid background in sales, marketing and customer engagement. Known for strong multitasking abilities and leadership skills, contributing to robust sales growth and enhanced customer experiences.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bartender
Jean Jorges at Topping Rose House
Bridgehampton, NY
04.2025 - Current
Provided exceptional customer service by anticipating needs and addressing concerns promptly.
Managed/built bar activations for weddings and other large parties based on the BEO established by the planning team.
Worked in high volume, high paced environments on a regular basis.
Crafted innovative cocktail recipes using seasonal ingredients to enhance guest experience.
Trained new staff on bar protocols, drink preparation, and service techniques for operational efficiency.
Maintained cleanliness and organization of bar area to comply with health and safety standards.
Bottleshop Supervisor
SHINE Beer Sanctuary
Bozeman, MT
12.2025 - 04.2026
Provided in-depth face-to-face sales of rare/ barrel-aged craft beers and other cellared beverages.
Oversaw inventory management and dealt directly with local beer industry representatives to optimize sales and customer satisfaction.
Studied the in-depth processes in which are used to manufacture the products our local vendors are curating.
Spent time touring local breweries and building relationships with the brewers/owners to reinforce sales of their products.
General Manager
Neon Wave Stowe
Stowe, VT
04.2022 - 03.2025
Developed strategic initiatives to enhance customer satisfaction and drive business growth.
Managed budgeting processes, optimizing resource allocation for maximum efficiency.
Implemented staff training programs, improving team performance and service delivery.
Spearheaded the ordering, receiving, and allocation of hard goods for 2 locations to effectively suit different clientele, while maximizing revenue for each location.