Tyler Jordan
Barboursville,WV
Summary
Proven track record in enhancing customer satisfaction and sales at Lowes Home Improvement, demonstrating exceptional customer service and sales expertise. Skilled in team cooperation and creative thinking, significantly improving shopping experiences. Achieved notable success in store maintenance and loss prevention, showcasing a goal-oriented approach with a keen attention to detail.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
Lowes Home Improvment
01.2024 - Current
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
Shift Lead Manager
Taco Bell
06.2023 - 01.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved approximately 5 customer complaints per day promptly, maintaining a high level of customer satisfaction and brand reputation.
Crew Member
Taco Bell
09.2021 - 06.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Trained multiple new crew members.
Education
BBA - Marketing
Marshall University
Huntington, WV05.2027
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Sales expertise
- Loss Prevention
- Attention to Detail
- Friendly and Helpful
- Honest and Dependable
- Team Cooperation
- Creative Thinking
- Shipment Receiving
- Brand Awareness
Timeline
Sales Floor Associate
Lowes Home Improvment
01.2024 - Current
Shift Lead Manager
Taco Bell
06.2023 - 01.2024
Crew Member
Taco Bell
09.2021 - 06.2023
BBA - Marketing
Marshall University
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