Answer both non-emergency and emergency phone calls.
Lead operator while supervisor is not on duty. Duties include being contact for complaints from the public. Answer questions that coworkers may have.
Comm Training Operator (CTO) for trainees for all phases of training. Duties include discovering which type of training and plan of action works best for the trainee. Along with this instilling the meaning behind procedures and why they are there.
Shift Supervisor
HyKlas Foods
Gower, MO
03.2023 - 10.2023
Oversee shifts of 3 to 4 coworkers.
Be direct contact for customers with complaints.
Provide leadership for coworkers daily challenges.
Daily tasks of working the cash register, stocking shelves, and balancing drawers.