Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Kilgore

Springboro,United States

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Capable of applying these skills to ensure efficient operations and deliver high-quality results in any new role.

Overview

12
12
years of professional experience

Work History

Field Service Technician

Spectrum
10.2023 - Current
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Resolved complex technical issues under tight deadlines, ensuring client systems were operational in time for critical business periods.
  • Reduced repeat service calls, meticulously performing quality checks after each repair.

Production Foreman

Advantic Building Group
10.2022 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Reduced obstacles and variables to maintain production performance and meet deadlines.

Carpenter Foreman

Advantic Building Group
10.2019 - 08.2022
  • Kept accurate records of materials used, employee timesheets, client issues and accident reports.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Operated Equipment on daily basis.

Interior Trim Carpenter

Colston’s Interior Trim
09.2017 - 10.2019
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
  • Dismantled and demolished areas prior to repairs and installment of new materials.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.

Heavy Equipment Operator

Marine Corps
08.2013 - 08.2017
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated machining equipment safely with team of operators.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Met project demands consistently through careful and consistent operation of heavy equipment.

Education

None -

Cabot High School
Cabot, AR
05.2011

Skills

  • Troubleshooting and repair
  • Priority Management
  • Teamwork and coordination
  • Equipment Operation
  • Safety Processes
  • Problem-solving
  • Hand and power tools
  • Field repairs
  • Positive attitude
  • Technical troubleshooting

Timeline

Field Service Technician

Spectrum
10.2023 - Current

Production Foreman

Advantic Building Group
10.2022 - Current

Carpenter Foreman

Advantic Building Group
10.2019 - 08.2022

Interior Trim Carpenter

Colston’s Interior Trim
09.2017 - 10.2019

Heavy Equipment Operator

Marine Corps
08.2013 - 08.2017

None -

Cabot High School

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Tyler Kilgore