TYLER KORNS
Reynoldsburg,US
Summary
Results-driven management professional with proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.
Overview
12
12
years of professional experience
Work History
Assistant Vice President
First Bank of Ohio
Columbus, OH
06.2024 - Current
- Led cross-functional teams to implement strategic initiatives enhancing operational efficiency.
- Led collections team to reduce delinquency rates through targeted outreach strategies.
- Trained and mentored staff on effective negotiation techniques to improve collection outcomes.
- Coordinated regular training sessions to update staff on best practices in collections management systems.
- Researched accounts and completed due diligence to resolve collection problems.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Established procedures for collection of past due amounts.
Branch Manager
Republic Finance
Groveport, Ohio
10.2021 - 06.2024
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance.
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
- Managed organizational and documentation compliance procedures within branch.
- Enforced branch compliance with audit and regulatory procedures.
- Coached team to successfully provide solutions and advice to improve client financial well-being.
- Maintained accurate records of transactions, ensuring compliance with banking regulations.
- Provided guidance on loan applications while adhering to established credit policies.
- Ensured compliance with applicable laws and regulations regarding banking practices.
- Oversaw individual accountability for cash handling.
- Recruited staff members and oversaw training programs.
Branch Manager
Lendmark Financial Services
Reynoldsburg, Ohio
10.2019 - 10.2021
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance.
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
- Facilitated conflict resolution between customers and staff members, improving the branch’s reputation for quality service.
- Coached team to successfully provide solutions and advice to improve client financial well-being.
- Provided guidance on loan applications while adhering to established credit policies.
- Submitted delinquent accounts to attorneys and outside agencies for collection.
- Approved, rejected and coordinated approval and rejection of lines of credit and commercial, real estate and personal loans.
Branch Manager
OneMain Financial
Grove City, Ohio
09.2015 - 10.2019
- Directed daily branch operations, leading the team to exceed monthly sales goals.
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance.
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction.
- Reviewed employee job performance and contribution during performance appraisal.
- Managed direct reports to maximize productivity, efficiency, and potential.
- Coached team to successfully provide solutions and advice to improve client financial well-being.
- Recruited staff members and oversaw training programs.
- Examined, evaluated and process loan applications.
- Approved, rejected and coordinated approval and rejection of lines of credit and commercial, real estate and personal loans.
Mortgage Loan Officer
Congressional Bank
Columbus, Ohio
01.2014 - 09.2015
- Reviewed financial documents including tax returns, bank statements, pay stubs and other applicable documents to verify accuracy of information provided by the borrower.
- Developed and maintained relationships with customers, real estate agents, title companies, appraisers and other industry professionals to ensure successful loan closings.
- Managed pipeline of loans from pre-qualification through closing while ensuring high levels of customer service were met throughout the entire process.
- Provided detailed explanations of mortgage products available to potential borrowers in order to assist them in selecting an appropriate loan program.
- Coordinated timely submission of complete loan files to lenders for processing and approval.
- Analyzed customer credit reports to evaluate creditworthiness and risk factors associated with each loan application.
- Explained to borrowers different types of loans and credit options available and terms of services.
Account Manager
FundSaver
Dublin, Ohio
06.2014 - 12.2014
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed a portfolio of accounts by providing timely support and guidance.
- Built and maintained pipeline that supported monthly, quarterly and annual goals.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Kent State University
Kent, OH, US05.2014
Skills
- Issue resolution skills
- Decision making & judgment
- Policy compliance
- Staff management
- Hiring and coaching
- Negotiation
- Recruiting and hiring
Timeline
Assistant Vice President
First Bank of Ohio
06.2024 - Current
Branch Manager
Republic Finance
10.2021 - 06.2024
Branch Manager
Lendmark Financial Services
10.2019 - 10.2021
Branch Manager
OneMain Financial
09.2015 - 10.2019
Account Manager
FundSaver
06.2014 - 12.2014
Mortgage Loan Officer
Congressional Bank
01.2014 - 09.2015
Bachelor of Arts (B.A.) - Criminal Justice
Kent State University