Tyler Kozma
Liverpool,NY
Summary
Accomplished public safety professional with over 6+ years of experience, currently excelling as an ECC Integration Associate at RapidSOS. Skilled in deploying and integrating innovative emergency communication solutions, building strong relationships with ECCs, and leading initiatives to enhance emergency response systems. Demonstrated expertise in conducting training, integrating products, enhancing emergency data being delivered to field responders through IamResponding, and fostering collaborative partnerships in public safety.
Overview
7
7
years of professional experience
Work History
ECC Integration Associate
RapidSOS
New York, NY
02.2022 - Current
- Work on the integration of RapidSOS/IamResponding with ECCs, significantly improving emergency response capabilities.
- Conduct comprehensive training sessions for IamResponding products, ensuring effective utilization by ECC and field responder personnel.
- Establish and maintain strong relationships with multiple ECCs, understanding their needs and challenges.
- Actively involved in beta-testing of new features, providing critical feedback for product development.
- Conduct on-site visits to an Emergency Communication Center resulting in a highly successful outcome. Engaged collaboratively with ECC personnel, fostering positive communication and relationship-building. Demonstrate a keen understanding of ECC operations and needs, contributing valuable insights to enhance emergency response capabilities.
- Specialize in county wide TwoToneDetect setup and management, contributing to the optimization of alerting mechanisms and overall emergency response capabilities. This entails assisting with software setup, tone frequency assessment/audio, and assisting with the rollout to the county agencies utilizing IamResponding.
- Committed to driving innovation and efficiency in emergency communication technologies.
- Setup of new trials involving working with the ECC to facilitate getting CAD dispatches/spill to the field responders.
- Adept at troubleshooting with agencies to identify and resolve operational challenges, ensuring seamless functionality.
- Initiate proactive outreach to Emergency Communication Centers with a strategic focus on enhancing the quality and relevance of data transmitted to IamResponding to enable RapidSOS for the field responders. Through effective communication and collaboration, implement improvements in data transmission processes, ensuring that IamResponding receives accurate and comprehensive information. This outreach initiative resulted in a more streamlined and efficient data flow, contributing significantly to the enhancement of overall emergency response capabilities.
- Training ECC's on the IamResponding dispatch screen, ensuring dispatchers are utilizing the software to the fullest functionality.
- Manage CAD API integration for emergency response teams, ensuring seamless data flow between CAD systems and the IamResponding platform.
- Facilitate the transition from SMTP to CAD API, providing agencies with real-time updates, richer data, and enhanced reliability.
- Collaborate with dispatch centers to configure API connections, troubleshoot issues, and align solutions with operational needs.
- Serve as the primary contact for CAD API onboarding, offering technical support and training to ensure effective system use.
- Partner with development teams to test and deploy CAD API solutions, tailoring configurations for agency-specific needs.
- Document CAD API configurations and workflows, ensuring smooth future implementations.
Firefighter / Assistant Treasurer
Moyers Corners Fire Department, INC.
Liverpool, NY
06.2017 - Current
- Assist in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Provide educational presentations regarding fire prevention techniques to local schools and businesses.
- Participate in training drills and exercises to maintain proficiency in fire suppression tactics.
- Extinguish fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Evaluate incident scenes for possible victims requiring medical attention or evacuation assistance.
- Prepare detailed reports concerning all activities at emergency scenes.
- Respond promptly to medical emergencies such as heart attacks or stroke victims.
- Communicate effectively with crew members while performing tasks under stressful conditions.
- Provide support services during natural disasters such as floods or hurricanes.
- Respond immediately to alarms for fires, vehicle accidents and other emergency situations.
- Coordinate with other first responders during multi-agency responses.
- Monitor and maintain financial records, including budgets, investments, and expenditures.
- Prepare monthly bank reconciliations and general ledger entries.
- Advise on investment strategies for long-term capital growth.
- Assist with the preparation of annual budget reports and forecasts.
- Review accounts payable and receivable activities to ensure accuracy of financial transactions.
- Present financial information at board meetings as needed.
- Reconcile accounts with statements and invoices on monthly basis, investigating and resolving discrepancies to maintain records accuracy.
Education
High School Diploma -
Liverpool High School
Liverpool, NY01.2021
Skills
- Interpersonal
- Good Multi-Tasker
- Good Organizational Skills
- Customer Oriented
- Self-Motivated
- Punctual
- Good Time Management Skills
- Cross-Functional Team Collaboration
- Account Updating
- Problem Resolution
Timeline
ECC Integration Associate
RapidSOS
02.2022 - Current
Firefighter / Assistant Treasurer
Moyers Corners Fire Department, INC.
06.2017 - Current
High School Diploma -
Liverpool High School
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