Educated in criminal justice, with strong fitness values. Works well with people, and can resolve conflicts with efficiency. Able to work well independently, as well as with a team. Takes pride in nature and is an avid hiker and skiier.
Overview
6
6
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Sales Associate
Fitness Factory Health Club
Rockaway, NJ
07.2022 - Current
Assisted customers in selecting fitness programs and memberships tailored to individual goals.
Maintained knowledge of club facilities, equipment, and services to provide accurate information.
Processed membership applications and payments efficiently using club management software.
Conducted follow-up calls with new members to ensure satisfaction and promote retention.
Collaborated with team members to organize promotional events and member engagement activities.
Monitored gym floor for safety compliance, ensuring a welcoming environment for all patrons.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Sales Associate
The JYM
Boonton, NJ
01.2020 - 03.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.