Detail-oriented professional with a strong background in customer service and team leadership. Known for enhancing workflow efficiency and developing lasting supplier relationships, ready to drive operational success in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Manager/Automotive Service Writer
Krugs Auto Repair LLC
Deer Park, WI
06.2022 - 04.2026
Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
Led team in diagnosing vehicle issues, improving repair accuracy and turnaround times.
Implemented new inventory management system, enhancing parts tracking and reducing delays.
Trained staff on best practices for customer service, fostering positive client relationships.
Managed supplier relationships, negotiating terms that improved cost efficiency for repairs and parts procurement.
Developed and maintained relationships with customers and suppliers through account development.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Production Line Technician
Cardinal Glass
Amery, WI
09.2021 - 04.2022
Operated and maintained production equipment to ensure optimal performance and product quality.
Monitored production processes for compliance with safety and quality standards.
Trained new technicians on equipment operation and safety protocols to enhance team efficiency.
Collaborated with cross-functional teams to streamline workflows and reduce downtime.
Jewelry Sales Associate
Helzberg Diamonds
Maplewood, MN
05.2019 - 06.2020
Assisted customers in selecting jewelry, providing tailored recommendations based on preferences.
Educated clients on product features and care to enhance their purchasing decisions.
Maintained accurate inventory records and organized displays to optimize merchandising efforts.
Collaborated with team members to achieve sales targets through effective communication and strategy.
Resolved customer inquiries and concerns, ensuring a positive shopping experience and repeat business.
Trained new associates on customer service protocols and product knowledge for improved performance.
Automotive Service Writer Assistant Manager/ Customer Service / Sales at Service Street AutoAutomotive Service Writer Assistant Manager/ Customer Service / Sales at Service Street Auto