Tyler Lewis
El Mirage,AZ
Summary
Motivated Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Agency Sales Representative
Colonial Life & Accident Insurance Co.
03.2023 - Current
- New Lead Generation: Researching and identifying potential customers or leads through various sources such as databases, social media, and business directories
- Cold Calling: Initiating contact with potential clients through phone calls, introducing the company's products or services, and presenting compelling sales pitches
- Qualifying Prospects: Asking relevant questions to ascertain potential customer needs and determining if they are a good fit for the product or service being offered
- Product Knowledge: Acquiring a deep understanding of the features, advantages, and benefits of the product or service being sold in order to effectively communicate its value to potential customers
- Maintaining a Sales Pipeline: Keeping track of leads, prospects, and customer interactions in a CRM (Customer Relationship Management) system to ensure a steady flow of potential sales opportunities
- Meeting Sales Targets: Working towards and achieving individual and team sales quotas, often measured by metrics such as number of calls made, appointments scheduled, and deals closed
- Building Rapport: Establishing and maintaining positive relationships with potential and existing customers by actively listening to their needs, addressing concerns, and providing effective solutions
- Follow-up and Closing: Maintaining regular contact with potential customers to nurture relationships, answer questions, and guide them through the sales process until successfully closing a deal
- Recording Sales Activities: Documenting all sales-related activities, including calls made, notes from conversations, and outcomes, to provide accurate reports to management and monitor progress
- Continuous Learning: Staying updated on industry trends, market conditions, and competitors' offerings to adapt sales strategies, improve performance, and enhance the overall effectiveness of cold calling efforts.
Manager
Ballard consignment
02.2022 - 02.2023
- Doubled average store sales within 30 days in role
- Warehouse management/ Store management
- Managed shifts
- Supervised 5 employees
- Made weekly deposits
- Responsible for running Sales, warehouse, product dispersal
- Managed advertising, sales, marketing, inventory management and customer relations
- Handled day-to-day operations
- Handled all End of day reporting
- Assured customer satisfaction at all times
- Trained All employees
- Printing and mailing checks
- Pricing of consignments
- Loading and unloading of Freight, Semi, and various other trucks.
Store Manager
Bella's Voice
05.2021 - 02.2022
- Merchandising furniture
- Customer service
- Scheduling Pickups
- Pricing furniture
- Marking down items
- Managing a small staff
- 16' Truck Driving (occasional).
Store Manager
First Cash
08.2019 - 05.2021
- Managed all aspects of running store
- Interviewed, hired and trained 10+ employees
- Motivated team
- Handled product placement, display, and visual merchandising standards
- Performed nightly, daily and shift drawer counts
- Bank drops and cash balancing for store
- Weekly and monthly auditing of product and loans
- Monthly employee reviews (one on one)
- Managed store and daily cash deposits
- Thrived in a highly challenging customer service environment
- Managed the scheduling, recruiting, hiring and training of new store employees
- Supervised store maintenance
- Responsible for staff scheduling
- Trained and mentored all staff
- Tracked sales performance.
Assistant Manager
First Cash
08.2018 - 08.2019
- I assisted the shop manager in the store- making schedules, opening, closing, pricing jewelry and hard goods
- I also dealt with customer complaints and resolutions
- I was put in this position for one year before promotion to Shop Manager.
Education
Two years finished in Theatre -
Cornish College of the Arts
Seattle, WA06.2017
High School Diploma -
Ironwood High School
Glendale, AZ05.2014
Skills
- Retail Management
- Store Management Experience
- Profit & Loss
- Cash Handling
- Merchandising
- Recruiting
- Management
- Pricing
- Supervising Experience
- Operations Management
- Sales Management
- Strategic Planning
- Payroll
- Loss Prevention
- Assistant Manager Experience
- Sales
- Inventory Control
- Budgeting
- Relationship Management
- Supply Chain
- Purchasing
- Conflict Management
- Customer Relationship Management
- Research
- Negotiation
- Retail Sales
- Leadership
- Spanish
- English
- Interviewing (4 years)
- Mediation (4 years)
- Filming (3 years)
- Adobe Premiere (3 years)
- Film Editing (3 years)
- Studio Recording (7 years)
- Video Production
- Auditing
- Relationship building
- Product knowledge
- Attention to detail
- Goal setting
- Emotional intelligence
- Self-motivation
- Decision making
- Strong communication
- Sales strategy development
- Networking abilities
- Customer service
- Lead generation
- Market research
- Client retention
- Time management
- Social media savvy
Certification
- Driver's License
- Food Handler, 03/01/23, 03/01/26
- MAST, 03/01/23, 04/01/28
Languages
English
Native or Bilingual
Spanish
Limited Working
Assessments
Supervisory skills: Motivating & assessing employees, Proficient, 02/01/21
Timeline
Agency Sales Representative
Colonial Life & Accident Insurance Co.
03.2023 - Current
Manager
Ballard consignment
02.2022 - 02.2023
Store Manager
Bella's Voice
05.2021 - 02.2022
Store Manager
First Cash
08.2019 - 05.2021
Assistant Manager
First Cash
08.2018 - 08.2019
Two years finished in Theatre -
Cornish College of the Arts
High School Diploma -
Ironwood High School
- Driver's License
- Food Handler, 03/01/23, 03/01/26
- MAST, 03/01/23, 04/01/28
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