A reliable and hard-working individual who shows great initiative in overcoming obstacles and frequently takes actions to assist coworkers. He can multitask different assignments and is eager to learn and develop new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Engagement Coordinator
Brookdale Senior Living Inc.
09.2020 - Current
Researched and implemented activities that are suggested by assisted living residents to help develop and maintain social skills, mental aptitude, confidence, strong interpersonal connections, encourage, and collaboration.
Coordinate and cultivates relationships with the local community to provide opportunities for residents to attend musical performances, historical presentations, safety/medical seminars, and other lectures that were beneficial to the residents.
Manage the monthly budget allocated for activities and events.
Oversee & schedule transportation for weekly clinical appointments and recreational activities.
Volunteer Coordinator
Provo City Parks
10.2018 - 06.2019
Recruits volunteers for park events, park cleanups (such as trash or brush removal), adopt-a-park, and other projects that benefit the community through volunteer work.
Communicates effectively via email, in person, or phone with volunteers outlining volunteer program needs and possible hazards associated with assignment.
Prepares simple monthly and quarterly reports that reflect volunteer numbers and hours.
Drives City work truck and equipment trailer for volunteer driven activities to various park locations. Inventories supplies needed to support efforts for each volunteer project.
Adheres to safety practices and standards when performing all duties. Gives clear safety instructions to volunteers of proper use of tools and other equipment during volunteer projects.
Being a team player that is flexible in job duties, coordination in planning, and clear communication with other team members when the need arises.
Able to handle stress and effectively work with volunteers and other team members in the workplace.
Zip Line Operator II
Sundance Resort
05.2017 - 10.2018
Monitored participation in recreational activities to provide assistance to participants.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Adhered to safety policies and disciplined participants when safety was compromised.
Helped repair zipline trolley if there was an issue during zipline tour.
Education
Bachelor of Science - Recreation Management
Brigham Young University - Idaho
Rexburg, ID
04.2019
Skills
Customer Service
Greeted customers and assisted them with their needs If unable to properly assist would direct customers to someone that could help them
Answered phone calls in a professional and attentive manner that helped assist the customer
Helped solve miscommunication issues between business and customers in a diplomatic manner
MS Office
Word: Intermediate
Publisher: Intermediate
Excel: Intermediate
PowerPoint: Intermediate
Teams: Beginner
Project Coordination
Networking
Cash Handling
Proficient in payment processing
Balancing cash tills at the beginning and end of each shift with zero errors
Volunteer Engagement
Outreach for finding volunteers
Create volunteer opportunities based upon the needs of team members to positively impact the community
Scheduling and Calendar Management
Budget Planning
Regulatory Compliance
OHSA requirements for safety with equipment and standards of events such as bus maintenance logs, keeping bus and activity room clear of hazards daily
Followed State of Oregon guidelines for health and wellness for customers living in Assisted Living such as COVID-19 guidelines to keep customers safe
Wearing proper PPE to reduce spread of illnesses and reduce possible injuries from equipment
Languages
Portuguese: Limited
Accomplishments
BSA Eagle Scout
Employee of the Month July 2021
Certification
CPR Training - March 2025-March 2027
Interests
Hiking
Camping
Photography
Enjoy experimenting with different ingredients and flavors in the kitchen
Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)Maintenance Technician at Sundale Senior Living of The Woodlands (formerly Brookdale Senior Living)
Clair Bridge Manager at Brookdale Senior Living Echelon Lake Assisted LivingClair Bridge Manager at Brookdale Senior Living Echelon Lake Assisted Living