Tyler Linthicum
Toledo,OH
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide solutions for customers to drive loyalty, retention and revenue.
Overview
12
12
years of professional experience
Work History
Freight Broker
BOLT EXPRESS LLC
04.2020 - Current
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Quoted and booked 20-30 loads a day while providing fast and friendly customer service.
Barternder
Olive Garden
11.2015 - 04.2020
- Consistently met or exceeded sales targets by up-selling premium products without compromising guest satisfaction.
- Educated customers on drink options, making personalized recommendations based on preferences.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Customer Service Representative
BX SOLUTIONS
06.2012 - 11.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
High School Diploma -
Perrysburg High School
Perrysburg, OH06.2006
Skills
- Customer Service
- Negotiation
- Relationship Building
- Adaptability
Timeline
Freight Broker
BOLT EXPRESS LLC
04.2020 - Current
Barternder
Olive Garden
11.2015 - 04.2020
Customer Service Representative
BX SOLUTIONS
06.2012 - 11.2015
High School Diploma -
Perrysburg High School
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