Tyler Mell
Zanesville,OH
Summary
Driven Operations Manager with a proven track record at MPJ Water Services LLC, enhancing operational efficiency and team performance through expert leadership and problem-solving. Excelled in customer service, fostering significant improvements in satisfaction. Skilled in operations management and team leadership, achieving notable results without exceeding a single numerical percentage.
Overview
5
5
years of professional experience
Work History
Operations Manager
MPJ Water Services LLC
10.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Well Tender
MPJ Water Services LLC
05.2019 - 10.2022
- Collaborated with other well tenders to ensure smooth operations, resulting in increased productivity.
- Communicated effectively with colleagues at all levels, fostering a positive work environment conducive to teamwork and collaboration.
- Kept equipment in peak condition through scheduled inspections, cleaning, and lubrication tasks; minimized breakdowns and extended service life.
- Contributed to the successful completion of drilling projects by coordinating with drilling crews on site.
Seasonal Staff Member (Events & Restaurant)
Zanesville Country Club
06.2019 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Bachelor of Arts - Economics, Minor in History
The Ohio State University
Columbus, OH12.2023
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Interests
[xx]
Timeline
Operations Manager
MPJ Water Services LLC
10.2022 - Current
Seasonal Staff Member (Events & Restaurant)
Zanesville Country Club
06.2019 - 01.2020
Well Tender
MPJ Water Services LLC
05.2019 - 10.2022
Bachelor of Arts - Economics, Minor in History
The Ohio State University
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