Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tyler Monastra

Glenolden,PA

Summary

Dynamic and dedicated professional with extensive experience in the Restaurant and Bar scene in Delaware County. Proven track record in customer service and team training, enhancing guest satisfaction and loyalty. Large following of clientele from years of dedicated service. Skilled in beverage preparation, personality and award winning guest satisfaction, while maintaining a positive and outgoing demeanor in high pressure environments. Fun and outgoing and a lover of a good theme.

Work History

Bartender/Server

Ashley's Bar and Grill
09.2021 - 2024
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business and contributed a large following of repeat clientele.
  • Mixed and served beverages following standardized recipes, maintaining quality consistency.
  • Managed cash register operations, processing payments accurately and efficiently.
  • Maintained cleanliness and organization of bar area, adhering to health and safety and state regulations

Management

Tony Boys LLC
12.2016 - 2022
  • Coordinated facilities management, human resources and payroll.
  • Led work paper management system, trial balance and database management by performing as subject matter.
  • Gained exposure to various aspects of operations management, including supply chain management, logistics planning, and process improvement techniques.

Bartender/Manager

Dino's Bar and Grill
09.2018 - 2021
  • Supervised daily bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored new bartenders/servers on mixology techniques and customer service standards and techniques
  • Managed inventory levels, placing orders for supplies to maintain optimal stock levels.
  • Developed cocktail menu, incorporating seasonal ingredients and pop culture references to really make cocktails sell

Server/Manager

Pines LLC
12.2018 - 2020
  • Assisted in daily operations to ensure efficient service delivery.
  • Learned menu offerings and communicated effectively with customers.
  • Supported team members in maintaining cleanliness and organization of dining area.
  • Adapted quickly to changing conditions during high-volume service periods.

Bartender/Server

Lionshead Bar and Grill
09.2016 - 2018
  • Mixed and served a variety of beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Handled cash transactions efficiently, accurately processing orders and payments.

Education

Business Administration And Management

Delaware County Community College
Media, PA
09.2020

High School Diploma -

Interboro High School
Prospect Park, PA
06.2016

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Positive and Fun
  • Outgoing personality
  • Responsible alcohol service
  • Complex Problem-solving
  • Knowledge of most Restaurant POS systems
  • Handling difficult customers
  • Professional appearance
  • Team training and development
  • Beverage preparation
  • Drink preparation techniques
  • Sales expertise
  • Staff management

Accomplishments

In 2019, I along with other staff members at Pines LLC won Best of Delco for "Best Waitstaff".

I've have earned a following of some high profile wealthy clientele over years of hospitality service.

Timeline

Bartender/Server

Ashley's Bar and Grill
09.2021 - 2024

Server/Manager

Pines LLC
12.2018 - 2020

Bartender/Manager

Dino's Bar and Grill
09.2018 - 2021

Management

Tony Boys LLC
12.2016 - 2022

Bartender/Server

Lionshead Bar and Grill
09.2016 - 2018

Business Administration And Management

Delaware County Community College

High School Diploma -

Interboro High School

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Tyler Monastra