Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tyler Montgomery

Oxford,MS

Summary

Strong leader and problem-solver dedicated to promoting organizational efficiency and ensuring the satisfaction of all customers and patrons.

Overview

4
4
years of professional experience

Work History

Kitchen Lead

Malco
08.2021 - 05.2023
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Customer Service Representative

Hibbett
05.2022 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Shift Leader

McAllister's Deli
09.2019 - 05.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Stone High School
Wiggins, MS
05.2021

Skills

  • Productivity Improvements
  • Preventive Maintenance
  • Customer Service
  • First Aid Knowledge
  • Special Events

Accomplishments

  • Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Timeline

Customer Service Representative

Hibbett
05.2022 - 08.2022

Kitchen Lead

Malco
08.2021 - 05.2023

Shift Leader

McAllister's Deli
09.2019 - 05.2020

High School Diploma -

Stone High School

Similar Profiles

CREATE PROFILE
Tyler Montgomery