
I'm a junior at Penn State University Park majoring in English, with plans to pursue a career in sales. My coursework has sharpened my writing, communication, and critical thinking skills, which are the same skills that drive strong client relationships. Outside the classroom, I've built hands-on experience through my work at SRS Distribution and Willow Valley Golf Course, where I've developed skills in warehouse operations, customer service, sales, and leadership. I've also grown through the network and experiences Penn State offers, including serving as a student team manager for the Men's Lacrosse team and also a member of the Men’s Club Lacrosse program. I'm eager to keep learning, build meaningful professional connections, and find opportunities where I can put these skills to work.
- Coordinated golfer check-in and organized tee time scheduling.
- Processed retail sales and transactions for tee times and additional purchases.
- Verified alcohol sales IDs and completed ramp certification.
- Enforced golf course rules to maintain smooth pace of play.
- Scheduled reservations by professionally assisting customers via phone calls.
- Developed distribution-side experience in warehouse operations and business understanding
- Packed roofing and siding orders and organized shipping paperwork for completed shipments.
- Demonstrated comprehension of warehouse safety requirements and forklift operations fundamentals
- Assisted warehouse workers managing inventory while maintaining overall warehouse organization.
- Assisted the team with travel operations
- Filmed practices and games to ensure proper footage for future review.
- Built strong relationships across staff and team members
- Coordinated packing, organization, and transfer handling for orders leaving soccer post location.
- Supported customer needs on sales floor by addressing sales inquiries.
- Sustained store cleanliness and organization by managing tidiness across sales floor and backroom areas.
- Operated POS system and assisted customer with final sales and returns