Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Naron

Wilmington,NC

Summary

Dynamic leader and skilled bartender with proven expertise in beverage preparation and customer service, honed throughout Wilmington. Excelled in maximizing efficiency and fostering customer loyalty through engaging personality and clear communication. Demonstrated adeptness in basic accounting and suggestive selling, driving significant business growth.

Overview

11
11
years of professional experience

Work History

Bartnder

Triangle Lounge
03.2015 - 08.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Thrived in a fast paced, high volume sales environment.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Would make liquor/alcohol orders with vendors and handle all bank deposits while manager/owners were not available to do so
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

Pour House
12.2013 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Also managed the bar for 1.5 years during time of employment

Bartender

Barbary Coast
01.2017 - 01.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

General Manager

Bourbon Street
03.2013 - 08.2018
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Bachelor of Arts - American History

UNC Greensboro
Greensboro

Skills

  • Food Service
  • Suggestive Selling
  • Basic accounting
  • Beverage Preparation
  • Menu Memorization
  • Customer Service
  • Engaging personality
  • Aloha POS

Timeline

Bartender

Barbary Coast
01.2017 - 01.2019

Bartnder

Triangle Lounge
03.2015 - 08.2024

Bartender

Pour House
12.2013 - 09.2020

General Manager

Bourbon Street
03.2013 - 08.2018

Bachelor of Arts - American History

UNC Greensboro
Tyler Naron