Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Tyler Odom

Chicago,IL

Summary

Transformative sales professional, Business owner. Passionate analytical problem-solver with talents for building strong business partnerships, Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying negotiation, account management and business relationship abilities to enhance business engagement and boost performance. Several years selling , teaching, and growing a diverse experience with small and large businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied small business customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Small Business Co-Owner

Rico Estate Wheels
01.2018 - Current

Airbnb Host/Landlord

  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
  • Developed and implemented promotional strategies to increase occupancy.
  • 3 Multi Units, 7 bed rooms 6 Bathrooms.
  • Screened customers by checking credit, employment and rental history to protect property owner investments.


Car Rental Company(Turo)

  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed all relevant traffic laws and safety regulations.
  • 2 fuel economy vehicles, 2 luxury sedans.

High Volume Retail Store Manager

Wireless Vision, (T-Mobile)
05.2021 - 01.2024
  • Exceeding store business quota from 80 , and attaining 160 business activations, and successful lead generation from local business owners.
  • Increased stores business conversion from 1% to 5% monthly in 2023, 2022.
  • Served as Region Business ambassador in 2021-23; Increased stores business activations to 150%, Teaching sales associates , store leaders product knowledge , sales strategies to generate revenue at stores below 75%, implemented action plan for each store leader and employees.
  • Exceeded post paid activation(HSI, Voice, BTS) metrics over 300% to target 120 to 360 net activations by inspiring store staff promoting target products to generate higher revenue.
  • Designed new outside sales prospecting , partner demonstrated top store leaders and top sales associates in IOT product specifications, sales incentives, and selling techniques, which allowed great lakes region to reach highest peak of performance.
  • Offered hands-on assistance to local business owners , assessing needs, and maintaining current knowledge, preferences.

Retail Associate Manager

Smart Choice Mobile (T-Mobile)
10.2018 - 05.2021
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Implemented sales development courses with each sales associate; weekly sessions to observe demonstrated skills, Designed incentives for associates.
  • Maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Increase stores operations by identifying opportunities with sales associates. Daily store audits resulted in 90% pass rate.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads

Lead Retail Sales Associate

Smart Choice Mobile( T-Mobile)
01.2018 - 10.2018
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Ranked top 10% of company for post paid activations and operational metrics.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Honors Diploma - Business Administration And Management

Thornwood High School
South Holland, IL
05.2018

Associate Of Business Administration - Business Administration And Management

Triton College
River Grove, IL
05.2021

Skills

  • Advertising and Marketing
  • Operations Oversight
  • Quality Assurance
  • Negotiation
  • Multi-Unit Management
  • Client Relationship Management
  • Business Planning
  • Cold-Calling
  • Pipeline Management
  • Social Media Marketing
  • Public Speaking
  • Team Collaboration and Leadership

Accomplishments

  • MVP Award; Reliable leader who's always willing to lend a helping hand to anyone. Award by director and district manager at Wireless Vision T-Mobile in 2022.

  • Young Entrepreneur Award in 2022; Exemplify leadership in their field. Demonstrate the importance of entrepreneurship as a way to effect positive change. Have achieved tangible and material entrepreneurial success. Awarded by Cerbin Goodman Leadership Institute

  • WVU Graduate; Program is for top performing RSMs that want to develop the multi-unit leadership skills necessary to become District Manager. In this program learned multi-unit leadership skills. Responsible for 10 store leaders including RSM, RAM, and 50 RSA. Served as a business leader, teacher and coach.

  • Vision Club Participant-2021, 2022- All inclusive paid trip. Rewarded for yearly performance Top 5% of company metrics.

Certification

  • Licensed tax preparer, Issued by Jackson Hewitt, 2019
  • IBM Certified Solution Implementer-Sterling B2B Integrator. Issued by Dominican University. 2021
  • Expert Insights on Communication Essentials. Issued by Skillsoft, 2023
  • Cybersecurity Certificate from University of Chicago 2024

Languages

Spanish
Full Professional

Timeline

High Volume Retail Store Manager

Wireless Vision, (T-Mobile)
05.2021 - 01.2024

Retail Associate Manager

Smart Choice Mobile (T-Mobile)
10.2018 - 05.2021

Small Business Co-Owner

Rico Estate Wheels
01.2018 - Current

Lead Retail Sales Associate

Smart Choice Mobile( T-Mobile)
01.2018 - 10.2018

Honors Diploma - Business Administration And Management

Thornwood High School

Associate Of Business Administration - Business Administration And Management

Triton College
Tyler Odom