Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Oldham

Florence,AL

Summary

Dynamic professional with a proven track record at H and T General Merchandise, excelling in customer service and teamwork. Adept at problem-solving and time management, I enhanced customer satisfaction and streamlined operations. My ability to build relationships and effectively communicate has consistently driven repeat business and successful project outcomes.

Overview

9
9
years of professional experience

Work History

Sales Associate, Janitor, Food Prep

H and T General Merchandise
6591 AL-17, Florence AL, 35634
07.2019 - Current
  • Assisted customers with product selection and provided detailed information on merchandise.
  • Maintained clean and organized sales floor, ensuring products were well-displayed and accessible.
  • Collaborated with team members to achieve sales goals and enhance customer satisfaction.
  • Monitored inventory levels, restocking shelves as necessary to meet customer demand.
  • Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
  • Developed knowledge of product features, enabling informed recommendations to customers.
  • Participated in training sessions to enhance sales techniques and product knowledge continuously.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Construction

All Pro Construction
Florence, AL
06.2023 - 06.2024

Demolition, Leading a team, building and repairing support beams, apprentice builder

  • Reduced construction costs through value engineering and strategic procurement of materials.
  • Accelerated project timelines through efficient organization of construction materials and manpower.
  • Enhanced project efficiency by streamlining communication between design and construction teams.
  • Supported the construction team in achieving deadlines through effective communication and collaboration.
  • Assisted in construction of commercial and residential buildings.
  • Coordinated effectively with subcontractors for seamless integration into larger construction projects.
  • Enhanced client satisfaction by ensuring timely completion of interior construction projects.
  • Loaded and carried materials to facilitate transport at construction sites.
  • Reduced construction costs through expert brick selection, cutting, and laying techniques.
  • Reviewed drawings and assessed construction against plans.
  • Adapted to various construction environments, from residential to commercial projects, demonstrating versatility.
  • Sourced materials and labor to meet facility construction needs.
  • Reviewed contractor submittals for adherence to technical specifications on construction projects.

Event Planner

Party Plus Rental
4148 Helton Drive, Florence, AL 35633
03.2017 - 10.2018

Setting up Events, Driving and transporting materials to events

  • Coordinated logistics for events, ensuring timely setup and breakdown of equipment.
  • Created detailed floor plans to optimize space utilization and guest experience.
  • Trained junior staff on event operations and customer service best practices.
  • Evaluated post-event feedback to refine processes and improve future event planning initiatives.
  • Conferred with event staff at event site to coordinate details.
  • Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
  • Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
  • Performed event coordination for larger parties and gatherings.

Education

High School Diploma -

Wilson High School
7601 AL-17, Florence, AL 35634

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Exceptional customer service
  • Verbal/written communication

Timeline

Construction

All Pro Construction
06.2023 - 06.2024

Sales Associate, Janitor, Food Prep

H and T General Merchandise
07.2019 - Current

Event Planner

Party Plus Rental
03.2017 - 10.2018

High School Diploma -

Wilson High School
Tyler Oldham