Tyler Owens
Queen Creek,AZ
Summary
FAA Airframe & Powerplant (A&P) Certified professional prepared to launch a career in aviation maintenance. Brings 8+ years of high-accountability experience managing logistics, financial controls, and complex procedural adherence, ensuring immediate and seamless compliance with all required safety standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Virtual Total Loss Adjuster
Allstate Insurance
09.2022 - Current
- ICAR Platinum Level 3 Certified (Estimator Path): Demonstrates high-level proficiency in structural analysis, repair blueprinting, and diagnostics for complex vehicle systems.
- Developed detailed repair blueprints and technical work scopes utilizing specialized software, confirming accurate parts, labor times, and procedural alignment with manufacturer standards.
- Applied expert-level data analysis and technical knowledge to resolve complex valuation disputes, ensuring precise adherence to objective metrics and documentation standards.
- Performed meticulous, detail-oriented technical inspections to verify condition, specifications, and component integrity to ensure the highest degree of data accuracy.
Physical Damage Adjuster/ Total loss
Metromile Insurance Company
02.2020 - 06.2022
- Executed stringent Quality Control (QC) audits on technical documentation and labor estimates from third-party vendors, ensuring accuracy, compliance, and cost integrity for every repair.
- Conducted meticulous technical inspections to confirm asset condition and component integrity, guaranteeing the highest degree of data accuracy and technical fidelity for all records.
- Executed high-stakes communication and negotiation with diverse stakeholders (insureds, repair facilities) to move time-sensitive technical and financial projects to final resolution.
Auto Claims Adjuster
Metromile Insurance Company
02.2020 - 02.2020
- Managed the full technical lifecycle of complex, high-liability projects, ensuring timely progression from initial assignment/diagnosis to final resolution and system sign-off.
- Applied detailed procedural and regulatory analysis to complex documents (e.g., service bulletins, technical manuals) to confirm precise operational and repair parameters before authorizing work.
- Ensured 100% adherence to strict regulatory guidelines and procedural mandates (e.g., state, federal, or company policy)
Subrogation Representative
Metromile Insurance Company
01.2018 - 02.2019
- Executed claims recovery procedures against responsible third parties to minimize financial loss and maintain cost recovery targets for damaged assets.
- Managed the accounting and reconciliation of incoming funds, ensuring precise tracking and allocation of recovered capital for all projects.
Customer Experience Advocate
Metromile Insurance Company
03.2016 - 01.2018
- Maintained meticulous administrative and technical records within a high-volume database, ensuring data integrity and accuracy for critical, compliance-driven documentation
- Provided frontline technical support and troubleshooting for digital platforms and complex systems, clearly communicating solutions to non-technical end-users.
Fleet Service Agent
American Airlines
02.2015 - 03.2016
- Managed the secure and efficient transfer of critical parts and sensitive components between operational hubs under strict time constraints.
- Proficiently operated specialized, heavy-duty machinery (e.g., Ground Support Equipment (GSE) or equivalent) while maintaining all required licenses and safety certifications.
- Applied strict data accuracy and calculations to complex logistics problems, demonstrating comprehension of Center of Gravity (CG) and load limits essential for airframe safety.
Education
Certificate - Aviation Maintenance Technology
Chandler Gilbert Community College
Mesa, AZ05-2025
High School - undefined
Primavera Online High School
Mesa, AZ08.2014
Skills
- Claims analysis
- Estimating repair costs
- Reading technical manuals
- Diagnosing problems
- Regulatory compliance
- Damage assessment
Certification
FAA Airframe and Powerplant Certificates
Timeline
Virtual Total Loss Adjuster
Allstate Insurance
09.2022 - Current
Physical Damage Adjuster/ Total loss
Metromile Insurance Company
02.2020 - 06.2022
Auto Claims Adjuster
Metromile Insurance Company
02.2020 - 02.2020
Subrogation Representative
Metromile Insurance Company
01.2018 - 02.2019
Customer Experience Advocate
Metromile Insurance Company
03.2016 - 01.2018
Fleet Service Agent
American Airlines
02.2015 - 03.2016
High School - undefined
Primavera Online High School
Certificate - Aviation Maintenance Technology
Chandler Gilbert Community College
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