Tyler Palmer
Havre,MT
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
Overview
4
4
years of professional experience
Work History
Transportation Security Officer
Aviation Security Management
Havre, MT
08.2023 - Current
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
- Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
- Reported any violations of TSA regulations or policies to supervisory staff immediately.
- Maintained knowledge of current aviation security standards and best practices.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Participated in regular drills designed to test preparedness levels for potential threats.
- Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Assisted passengers with disabilities in walking through screening checkpoints.
Fire Direction Control Specialist-13J
US Army
El Paso, TX
12.2019 - 05.2023
- Calculated target coordinates and firing data for artillery units.
- Maintained accurate records of all fire missions conducted.
- Performed maintenance and repairs on communications systems and equipment as needed.
- Conducted training sessions for personnel assigned to Fire Direction Control positions.
- Inspected vehicles and equipment and completed basic repairs.
- Set up radio communication links between team members.
Education
General Studies
Havre High School
Havre, MT05-2013
Skills
- Cargo inspections
- Security station background
- Hazardous items understanding
- Procedure Implementation
- Customer service and assistance
- Integrity and Honesty
- Policy Enforcement
- Threat Assessment
- Stress Tolerance
- Behavioral analysis
- Incident Reporting
- Protocol implementation
- De-Escalation Techniques
- Firearm handling
- Radio communication
- Team Development
Accomplishments
- Army Achievement Medal
- Completion of BCT
- Completion of TSO FLETC
- Completion of Phase 1 and 2 TSO Training
References
References available upon request.
Timeline
Transportation Security Officer
Aviation Security Management
08.2023 - Current
Fire Direction Control Specialist-13J
US Army
12.2019 - 05.2023
General Studies
Havre High School
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