TYLER PIERCE
St. Simons Island,GA
Summary
Commercial sales and account management professional with 7+ years of experience driving revenue growth, building long-term customer relationships, and managing strategic accounts across technology, logistics, retail, and e-commerce. Proven ability to understand customer needs, develop tailored solutions, negotiate pricing, and collaborate across teams to achieve business objectives. Seeking to leverage a consultative sales approach within the foodservice, manufacturing, distribution, or golf industries.
Overview
9
9
years of professional experience
Work History
Sales Associate
Worldwide Golf
03.2026 - Current
- Consult with golfers to recommend equipment based on swing characteristics, launch monitor data, and individual performance goals.
- Specialized in products across major golf brands while delivering an exceptional customer experience.
- Prepare customer quotes and sales orders using SAP while coordinating inventory across company locations.
- Support inventory receiving, merchandising, pricing adjustments, and club repair operations.
Owner / Operator
Independent E-Commerce Business
01.2023 - Current
- Operate an independent e-commerce business specializing in golf equipment and athletic footwear.
- Generated approximately $30,000 in sales across 180+ transactions while maintaining 100% positive customer feedback.
- Manage sourcing, pricing strategy, online merchandising, customer communication, shipping logistics, and inventory management.
- Analyze market demand and pricing trends to maximize profitability and inventory turnover.
Account Executive & Product Specialist
Abacus Hardware, LLC
Marietta, GA
09.2018 - 01.2025
- Owned and managed a portfolio of mid-market and enterprise-level customer accounts, serving as a long-term advisor for IT infrastructure and networking solutions. Responsible for revenue growth, renewals, and expansion within those accounts while partnering closely with technical, security, and procurement teams.
- Managed the full customer lifecycle including onboarding, ongoing account management, renewals, and expansion opportunities
- Carried and exceeded annual revenue and profit targets; generated $6.3M+ in total revenue during tenure
- Achieved President's Club (2022) by exceeding annual profit quota with $750K in profit
- Built trusted relationships with IT managers, network engineers, procurement teams, and senior leadership to align solutions with business and technical goals
- Conducted regular account reviews to assess customer needs, mitigate risks, and identify upsell and cross-sell opportunities
- Advised customers on best practices for enterprise networking, infrastructure scalability, and risk mitigation
- Negotiated pricing, contract terms, and renewals while navigating customer procurement processes
- Collaborated cross-functionally with internal teams and vendors to resolve issues, ensure product availability, and maintain high customer satisfaction
- Led company-wide e-commerce initiative, generating ~$500K annually, while maintaining customer engagement and repeat business
Logistics Account Executive
Total Quality Logistics
Atlanta, GA
08.2017 - 08.2018
- Managed a book of business for shipping clients, acting as the primary point of contact and ensuring consistent service delivery, cost optimization, and relationship growth.
- Owned customer relationships from onboarding through renewal, serving as a trusted advisor for logistics strategy
- Negotiated rates and service terms to meet client cost and delivery objectives
- Proactively identified and resolved shipment issues, ensuring high customer satisfaction and retention
- Acquired 14 new client accounts through outbound prospecting and relationship-driven sales
- Earned 100% share of freight spend for key accounts through consistent service and executive-level communication
Education
Bachelor of Business Administration (BBA) - Management
University of North Georgia
Dahlonega, GASkills
- Customer success
- Lead Generation
- Small Business Engagement
- Customer Engagement
- Market Analysis
- Sales Negotiation
- Sales Forecasting
- Team Collaboration
- Product Knowledge
- Solution Selling
- Sales & Business Tools: SAP Salesforce SalesPad Microsoft 365 ZoomInfo SeamlessAI eBay Marketplace Amazon Marketplace
Timeline
Sales Associate
Worldwide Golf
03.2026 - Current
Owner / Operator
Independent E-Commerce Business
01.2023 - Current
Account Executive & Product Specialist
Abacus Hardware, LLC
09.2018 - 01.2025
Logistics Account Executive
Total Quality Logistics
08.2017 - 08.2018
Bachelor of Business Administration (BBA) - Management
University of North Georgia