Tyler Pope
Hillside,IL
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Hardworking and passionate recent graduate eager to secure entry-level position as well as help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Residential Assistant
University Of Missouri-St.Louis
05.2022 - 05.2023
- Planned and organized social and educational activities to promote community building and personal development among students.
- Preformed administrative duties including writing and filing incident reports, detailing significant occurrences during assigned shifts, and answering phone calls from the campus and professional community.
- Manage office duty twice a week to advise and support students with housing concerns and mail pick up, or inquiring walk-ins.
- Participated in staff meetings and training to stay informed on policies and procedures.
Guest Service Representative
UMSL Recreation And Wellness Center
11.2021 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Maintained accurate and up-to-date records of guest information.
- Responded to guest inquiries, complaints and special requests.
- Train new staff in facility practices.
Hospitality Service Support
Hooters Inc.
08.2021 - 04.2023
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Train incoming staff on POS operation and store trainings.
Education
Bachelor of Arts - Marketing
University of Missouri - St Louis
St Louis, MO05.2023
Skills
- Monitoring Data Quality
- Research Design
- Graphic Design
- Social Media Management
- Content Creator
- Email Marketing
Affiliations
The U Radio-UMSL Radio Broadcast (DJ Host)
President of UMSL Marketing Club
UMSL Cheerleading
Timeline
Residential Assistant
University Of Missouri-St.Louis
05.2022 - 05.2023
Guest Service Representative
UMSL Recreation And Wellness Center
11.2021 - 05.2023
Hospitality Service Support
Hooters Inc.
08.2021 - 04.2023
Bachelor of Arts - Marketing
University of Missouri - St Louis
Similar Profiles
Kimberly Barrera GonzalezKimberly Barrera Gonzalez
Global Office Receptionist at University Of Missouri- St.LouisGlobal Office Receptionist at University Of Missouri- St.Louis
Kimberly Barrera GonzalezKimberly Barrera Gonzalez
Receptionist at University Of Missouri- St.LouisReceptionist at University Of Missouri- St.Louis
Ebony WrightEbony Wright
Patient Care Technician at St.louis University HospitalPatient Care Technician at St.louis University Hospital