SQL
TYLER RASTIA
Monroe,NC
Summary
Results driven leader with extensive experience in operations management, team leadership, and cross-functional collaboration. Demonstrated ability to analyze data and develop strategic solutions that enhance efficiency and drive sales. Skilled in project management and relationship building, with a strong focus on delivering exceptional customer experiences. Seeking to leverage analytical skills and operational expertise in a dynamic analytics role, optimizing processes and driving data-informed decision making.
Overview
8
8
years of professional experience
Work History
LOWE'S PRO RENOVATIONS SUPERVISOR
LOWES HOME IMPROVEMENT
04.2023 - Current
- Oversee LPR Concierge and Renovation Coordinators within Lowe's PRO Renovations, ensuring seamless operations.
- Facilitate internal relationships between the outside sales team, LPR coordinator team, and installation team to enhance collaboration.
- Coordinate with LPR coordinators and installers to provide the outside sales team with competitive bids for large renovation projects.
- Partner with the outside sales team to develop strategic business plans for customers with recurring installation needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows within a young LPR program.
LPR CONCIERGE QUOTING/BIDDING COORDINATOR
LOWES HOME IMPROVEMENT
08.2021 - 05.2023
- Directly engages with customers regarding insurance claims submitted to Westhill Global, ensuring clear communication and support.
- Collaborates with the Lowe's PRO Renovations installation team to deliver accurate quotes for interior and exterior home repairs.
- Drafts formal contracts for customers to review and sign, confirming Lowe's commitment to completing their repairs.
ASSISTANT STORE MANAGER OF OPERATIONS
LOWES HOME IMPROVEMENT
05.2019 - 04.2021
- Oversaw front end, back end, night operations, and delivery within the store.
- Led project management for store resets, completing 500+ product moves to enhance customer sales.
- Analyzed product placement strategies to maximize sales effectiveness.
- Recruited, hired, and trained employees to build a high-performing team focused on stock management and visual merchandising.
- Managed opening/closing procedures, recommending changes for efficiency.
- Coached sales associates on product knowledge and sales techniques, boosting customer satisfaction.
- Implemented theft prevention policies to reduce stock loss.
- Supervised and evaluated a team of 100+ employees, fostering skill development and advancement.
- Conducted interviews to attract top talent.
- Maintained positive customer relationships through prompt service response.
- Managed operational expenses effectively, aligning budget with store needs.
DEPARTMENT MANAGER AND FRONT-END SUPPORT MANAGER
LOWES HOME IMPROVEMENT
05.2017 - 05.2019
Education
Bachelor of Arts - Mathematics
05-2019
Skills
- SQL (MySQL, Microsoft SQL Server)
- Tableau
- Microsoft Power BI
- Excel (Conditional Formatting, PivotTable, VLookup)
- Salesforce, SharePoint
- Project Management
- Account Management/Customer Service
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureWork from home option401k matchCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
PowerBI
Excel
Tableau
SalesForce
Sharepoint
Timeline
LOWE'S PRO RENOVATIONS SUPERVISOR - LOWES HOME IMPROVEMENT
04.2023 - Current
LPR CONCIERGE QUOTING/BIDDING COORDINATOR - LOWES HOME IMPROVEMENT
08.2021 - 05.2023
ASSISTANT STORE MANAGER OF OPERATIONS - LOWES HOME IMPROVEMENT
05.2019 - 04.2021
DEPARTMENT MANAGER AND FRONT-END SUPPORT MANAGER - LOWES HOME IMPROVEMENT
05.2017 - 05.2019
University of North Carolina At Charlotte - Bachelor of Arts, Mathematics
Similar Profiles
Nathan BerubeNathan Berube
Assistant Manager of Merchandising and Pro Service at Lowes Home ImprovementAssistant Manager of Merchandising and Pro Service at Lowes Home Improvement
Edgar Hurtado-VillicañaEdgar Hurtado-Villicaña
Sales Associate at Lowes Home ImprovementSales Associate at Lowes Home Improvement
Francis WilliamsFrancis Williams
Merchandising Service Team Member at Lowes Home ImprovementMerchandising Service Team Member at Lowes Home Improvement