Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Rector

Muncie,IN

Summary

Dedicated professional with demonstrated strengths in customer service, relationship management and tech development. Great at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technology Consultant

Walker Information
Indianapolis, IN
01.2022 - Current

Advisor

  • Offered expert insights into the functionality of Qualtrics software
  • Delivered strategic advice to clients on intricate business challenges.
  • Interpreted extensive datasets to uncover trends and correlations

Sales

  • Kept meticulous records of all sales activities.
  • Managed and streamlined stakeholder interactions for effective renewals.
  • Drafted SOW proposal's for client approval in the renewal process.

Account Management

  • Maintained superior service standards through various customer engagement channels.
  • Fostered long-term connections with clients.
  • Collaborated with the client team to outline project requirements, assess scope, and forecast future needs.
  • Oversaw several projects simultaneously, ensuring timely completion.
  • Coordinated with diverse stakeholder groups for optimal project completion.

Technical

  • Designed custom training programs for diverse user groups.
  • Delivered comprehensive training for effective use of the Qualtrics platform.
  • Implemented primary data collection strategies through custom Qualtrics surveys.
  • Drafted detailed technical specifications for development.
  • Strengthened technical proficiency among staff.
  • Executed measures ensuring data confidentiality.
  • Implemented data-driven dashboards via Qualtrics for performance oversight.

Software Engineering

  • Enhanced application delivery with continuous integration and continuous deployment solutions.
  • Leveraged HTML, CSS, JavaScript, among other languages as required.

Online Instructor

ID Tech Camps
Campb, CA
05.2021 - 08.2024
  • Implemented digital course materials across diverse topics
  • Aided students in mastering online tools
  • Managed virtual classroom discussions effectively
  • Discussed student progress through consistent communication channels
  • Integrated technology to optimize instructional practices

Digital Marketing Intern

Montgomery County Chamber Of Commerce
Crawfordsville, IN
06.2020 - 08.2020
  • Adjust color balance and brightness to enhance digital images
  • Generate innovative concepts to capture unforgettable event moments
  • Developed diverse video content for corporate clientele and entertainment professionals
  • Crafted cohesive videos from unedited film using professional editing software
  • Designed comprehensive materials for client education by employing advanced analytics tools

Education

Bachelor of Arts - Art/Digital Media

Wabash College
Crawfordsville, IN
01-2022

Skills

  • Technical installations
  • Data Analytics
  • Proficient in Software Implementation
  • Technical Support
  • HTML, CSS, Javascript
  • Training & Development
  • Relationship Building
  • Data Analysis
  • Project Management
  • Software troubleshooting

Certification

  • Qualtrics Certified (CX & PX)
  • ADVISA: Emerging Leader Series
  • Eleven Fifty Academy: Certified Internet Webmaster Web Developer (CIW)

Timeline

Technology Consultant

Walker Information
01.2022 - Current

Online Instructor

ID Tech Camps
05.2021 - 08.2024

Digital Marketing Intern

Montgomery County Chamber Of Commerce
06.2020 - 08.2020

Bachelor of Arts - Art/Digital Media

Wabash College
Tyler Rector