Tyler Ridings
Seattle,WA
Summary
Dynamic Salesforce Administrator with a proven track record at Gensco, excelling in data management and business process enhancements. Enhanced user experience and drove significant improvements in sales processes. Recognized for exceptional problem-solving skills and attention to detail, consistently delivering impactful results in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Administrator (Volunteer)
WeBelongPDX
Portland, OR
08.2024 - Current
- Assist with data migration activities such as cleansing of data and mapping of source to target systems.
- Configure custom objects and fields, page layouts and record types to meet business requirements.
- Create reports to visualize key metrics for stakeholders.
- Customize sales process flows using Flow Builder based on user needs.
- Leading Salesforce integration with GivingFuel and Zapier, while demonstrating use of NPSP, Data Import Wizard, Advanced Mapping, Sales Processes & Record Types, and Standard and Custom Report Types.
- Manage data integrity by conducting regular audits and cleansing tasks.
E-Commerce & Digital Marketing Specialist
Gensco & Slakey
Tacoma, WA
08.2019 - Current
- Employ web usage techniques and data management practices contributing to over 60% increase in user adoption.
- Oversee routine configuration, support, maintenance, and optimization of customer websites hosting more than 23,000 users.
- Refining internal and external user experience to increase productivity, drive success, and elevate online sales by over 20%.
- Safeguard data integrity and validate current specifications for marketing efforts directed at over 19,000 HVAC-related products.
Education
Bachelor of Arts - Business Management & Marketing
George Fox University
05.2019
Skills
- Application troubleshooting
- Attention to detail
- Data management
- Data quality assurance
- Process automation
- Project management
- Report creation
- Salesforce configuration
Certification
- Agentforce Specialist, 12/01/25
- AI Associate, 03/01/25
- Salesforce Administrator, 04/01/24
Timeline
Salesforce Administrator (Volunteer)
WeBelongPDX
08.2024 - Current
E-Commerce & Digital Marketing Specialist
Gensco & Slakey
08.2019 - Current
Bachelor of Arts - Business Management & Marketing
George Fox University