Tyler Rinda
Rock Hill,SC
Summary
Proven track record in enhancing customer satisfaction and order accuracy, demonstrated during my tenure at Walmart. Skilled in customer engagement and adaptability, I excel in fast-paced environments, ensuring high-quality service. Achieved significant improvements in order fulfillment accuracy, contributing to repeat business and positive customer feedback.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
01.2023 - 12.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Ice Cream Server
Hub City Scoops
03.2022 - 12.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Cybersecurity - Cybersecurity
Winthrop University
Rock Hill, SC05.2028
Associate of Arts -
Spartanburg Community College
Spartanburg, SC05.2023
High School Diploma -
Spartanburg High School
Spartanburg, SC05.2023
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
- Adaptability to Change
- Customer Service
Timeline
Online Grocery Associate
Walmart
01.2023 - 12.2023
Ice Cream Server
Hub City Scoops
03.2022 - 12.2022
Bachelor of Cybersecurity - Cybersecurity
Winthrop University
Associate of Arts -
Spartanburg Community College
High School Diploma -
Spartanburg High School
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