Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Demonstrated ability to lead and train teams, significantly improving workplace productivity. Skilled in web development and adept at multitasking, consistently delivering results beyond expectations.
Work History
NEMT Driver
Verida
Achieved safe driving records by consistently following traffic rules and regulations.
Performed pre-trip and post-trip vehicle maintenance inspections.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Customer Service Representative
Decor Brands LLC
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.
Merchandiser / Log Deck Lead
West Fraser
Operated cranes and other equipment while monitoring work production, personal and overall work zone safety.
Enhanced job site safety by conducting thorough daily safety inspections and adhering to proper crane operation procedures.
Trained new team members in crane operation and other equipment, sharing knowledge of best practices and providing guidance for skill development.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Welder / Fabricator
Ironworkers Union Local 321 & Cowell Steel
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Reduced workplace accidents through strict compliance with safety regulations and guidelines.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
Collaborated with team members for seamless project execution, improving overall productivity.
Education
Associate of Applied Science - Information Technology
Arkansas Tech University
Russellville, AR
12.2021
Associate of General Studies - General Studies
Arkansas Tech University
Russellville, AR
08.2021
Certificate of Completion - Auto Body Collision & Refinishing
WyoTech
03.2008
Chassis Fabrication & High Performance Engines
WyoTech
03.2008
Skills
Computer Programming
IT Troubleshooting
Web Development & Administration
Networking
Systems Administration & Database Development
Customer Service
Problem-Solving
Multitasking
Timeline
NEMT Driver
Verida
Customer Service Representative
Decor Brands LLC
Merchandiser / Log Deck Lead
West Fraser
Welder / Fabricator
Ironworkers Union Local 321 & Cowell Steel
Associate of Applied Science - Information Technology
Arkansas Tech University
Associate of General Studies - General Studies
Arkansas Tech University
Certificate of Completion - Auto Body Collision & Refinishing