John "Tyler" Rodriguez
Eatonton,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
Work History
Marina Manager
Reynolds Lake Oconee
11.2019 - Current
- Spearheaded operations for bustling marina facility accommodating over 300 vessels ensuring top-notch customer service and satisfaction.
- Conducted market research analyzing competitor offerings allowing adjustments to pricing structures or amenities provided to maintain competitiveness within industry.
- Implemented effective maintenance schedule for timely repairs and upkeep of docks, piers, boats, and other marina assets.
- Maintained high customer satisfaction with proactive communication, addressing concerns promptly, and providing exceptional service.
- Streamlined marina operations for improved efficiency through regular evaluation of staff performance and updating procedural manuals.
- Managed financial aspects of marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
- Fostered positive work environment by recognizing employee achievements and maintaining open communication channels allowing concerns to be addressed promptly.
- Enhanced safety measures, conducting regular inspections of facilities, equipment, and infrastructure to ensure compliance with regulations.
Retail Assistant
Reynolds Lake Oconee
06.2017 - 11.2019
- Traveled to store locations to review product mix, obtain feedback and share information.
- Enhanced store presentation by creating visually appealing merchandise displays, driving increased foot traffic and sales.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Assisted any and all retail activities and events leading to 2.5 million in annual sales.
Store Clerk
Reynolds Lake Oconee
02.2016 - 06.2017
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals at busy 27 hole golf course that regularly saw over 300 rounds per day.
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of golf shop during peak times and special events.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Bar Manager
Bone Island Grillhouse
07.2011 - 02.2016
- Closed out cash register and prepared cashier report at close of business.
- Created welcoming atmosphere, fostering loyal customer base and repeat business.
- Oversaw maintenance tasks for bar area, ensuring clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining clean, inviting dining environment that saw 700+ covers per day.
- Maintained strong relationships with guests by addressing their needs in timely and personalized manner, leading to increased loyalty and repeat business.
Skills
- Staff Training and Development
- Inventory Control Management
- Regulatory Compliance Awareness
- Customer Service
- Store operations
- Budget Planning
Accomplishments
- Momentum (New Manager Program)
- Fearless (Leadership Program)
- Impulse (Coaching Program)
Completed every Learning and Development course offered through current employer.
As an Impulse Coach, I coached fellow employees and managers alike to help them grow as future and current leaders. My first candidate was an Assistant Manager that went on to get promoted to Manager six months after completing our program.
Timeline
Marina Manager
Reynolds Lake Oconee
11.2019 - Current
Retail Assistant
Reynolds Lake Oconee
06.2017 - 11.2019
Store Clerk
Reynolds Lake Oconee
02.2016 - 06.2017
Bar Manager
Bone Island Grillhouse
07.2011 - 02.2016
Similar Profiles
Chakira BrownChakira Brown
Food Runner at Reynolds Lake OconeeFood Runner at Reynolds Lake Oconee
Benjamin GolsenBenjamin Golsen
Server at Reynolds Lake OconeeServer at Reynolds Lake Oconee
Fralin BorjaFralin Borja
Server at Ritz Carlton Reynolds Lake OconeeServer at Ritz Carlton Reynolds Lake Oconee
Ryan MesarosRyan Mesaros
Beverage Cart Attendant at Reynolds Lake OconeeBeverage Cart Attendant at Reynolds Lake Oconee
Joshua WeldonJoshua Weldon
Genie Operator / Commercial Equipment Driver at Local 728 Teamsters . (Movie Division )Genie Operator / Commercial Equipment Driver at Local 728 Teamsters . (Movie Division )