Tyler Schiner
Mims,FL
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Dunkin Donuts. Moved up rapidly within a year to general manager after showing my commitment to the place i call home. Excelled in enhancing sales and profitability while fostering high employee satisfaction. Skilled in problem resolution and operations management, achieving significant results in high-pressure environments. Demonstrates exceptional leadership and a commitment to excellence, ensuring long-term client loyalty and team cohesion.
Overview
12
12
years of professional experience
Work History
General Manager
Dunkin Donuts
05.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Created strong relationships with clients, to ensure long-term success and loyalty.
Bartender / Server
Olive Garden
10.2013 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Attractions Attendant
Universal Studios
06.2012 - 08.2013
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
Education
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL2012
High School Diploma -
Oviedo High School
Oviedo, FL2010
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Timeline
General Manager
Dunkin Donuts
05.2023 - Current
Bartender / Server
Olive Garden
10.2013 - 01.2021
Attractions Attendant
Universal Studios
06.2012 - 08.2013
Associate of Arts - General Studies
Seminole State College of Florida
High School Diploma -
Oviedo High School
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