Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Pharamcy Liasion
Houston Methodist Hospital
Houston, TX
03.2023 - Current
Collaborating with insurance providers to verify coverage and obtain necessary authorizations, resulting in a 20% increase in reimbursement rates for high-cost medications
Conducting insurance verification for high cost drugs, ensuring timely and accurate reimbursement, resulting in a 95% claims approval rate
Utilizing EPIC to relay medication outcomes to healthcare providers, ensuring proper documentation and contributing to an improvement in patient care.
Performing quality assurance activities to ensure accuracy of prescriptions filled.
Initiating patient assistance applications through drug manufacturer programs, saving patient's over $20,000/yr.
Specialty Operations Technician
Houston Methodist Hospital
Houston, TX
02.2022 - 03.2023
Prepared medications for delivery to patients and/or clinics
Packaged and shipped over 100 packages a day through courier and UPS services.
Verified accuracy of medication orders and dosage instructions.
Provided customer service by answering questions about medications and insurance coverage.
Operated equipment such as pill counters, scales, labeling machines..
Resolved discrepancies via EPIC Ambulatory between physical stock count versus computer generated reports.
Managed daily workflow efficiently by organizing tasks based on priority level.
Pharmacy Technician- Outreach Specialist
Texas Children's Hospital
Houston, TX
12.2018 - 02.2022
Ensured proper distrubution/delivery of medications for over 200 patients
Utilized EPIC for adherence documentation and medication scheduling
Completed and documented daily and monthly activity checklists including expired drug checking, cleaning assignments, and ordering supplies.
Processed customer orders in a timely manner, ensuring accuracy of all data entered into the system.
Verified insurance coverage for prescriptions prior to filling them.
Utilized problem solving skills to resolve complex customer inquiries quickly and efficiently.
Certified Pharmacy Technician
Village Family Pharmacy
Houston, TX
12.2017 - 12.2018
Evaluated orders and verified dosing calculations
Assisted with optimizing the safety and efficiency of pharmacy operations and supported workflow needs of the department
Worked along side pharmacist in preparation related to filling, packaging, and dispensing medications.
Participated in staff meetings to discuss new policies or procedures related to medication dispensing.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Certified Pharmacy Technician
Turenne Pharm Medco
Nashvhille, TN
08.2016 - 11.2017
Maintained and operated various pharmacy equipment, such as dispensing machines and automated packaging systems
Ensured that prescription labels were accurately printed and attached to medication containers
Prepared unit-dose packaging for institutional use, such as blister packs
Monitored stock levels, checked for expired medications, and assisted with restocking shelves.
Pharmacy Technician
Walgreens
Gallatin, TN
01.2016 - 08.2016
Processed manual claims for third party program prescription services in a timely and efficient manner.
Performed data entry for new patient profiles and updated existing patient information.
Verified insurance coverage for patients' medications.
Stocked shelves with pharmaceuticals, medical supplies and over-the-counter products.
Processed payments through cash registers or computer systems.
Ensured compliance with state board of pharmacy regulations regarding dispensing of medications.
Trained new employees on proper procedures for filling prescriptions.
Education
Diploma -
J.A. Fair High School
05.2010
Skills
Evaluation capabilities
Policies and procedures implementation
Proficient in EPIC, Microsoft office, POS, Tri-Ship, Willow Ambulatory
High-pressure environments
Team Collaboration
Documentation And Reporting
Analytical Thinking
Accomplishments
Assisted with implementing a process for securely entering patient's payment information and submitting transactions electronically, without the presence of the patient.
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