Enthusiastic professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
12
12
years of professional experience
Work History
Account Consultant
Southern Glazer's Wine and Spirits
09.2019 - Current
Developed custom presentations showcasing relevant market insights, leading to an increase in client engagement levels.
Identified new business opportunities through comprehensive market research and analysis.
Managed a diverse portfolio of clients, maintaining strong professional relationships and high levels of satisfaction.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Developed relationships with clients for increased loyalty and repeat business.
Petroleum Supply Specialist
United States Army
09.2012 - 03.2022
Handled and transported fuel to vehicles and aircraft.
Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
Assembled refueling systems and equipment and performed quality assurance.
Tested fuel products and handled hazardous materials.
Supervised reception, storage and shipping of fuel.
Coordinated logistics activities for transporting petroleum products between distribution centers and end-users/customers efficiently.
Logged all transactions in real time to keep tracking system updated.
Liquor Manager
Rouses Supermarket
11.2014 - 07.2019
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
.Ensured the cleanliness of all areas within the liquor department by implementing routine cleaning schedules.
Developed strong relationships with vendors, ensuring timely deliveries and exclusive product access.
Implemented successful marketing strategies to increase store revenue and attract new customers.
Education
Bachelor of Arts - Business Administration And Management
Morehouse College
Atlanta, GA
Skills
Customer Relationship Building
Customer Engagement
Sales Presentations
Business Development
Complex Problem-Solving
Strategic Planning
Territory Growth
Organizational Skills
Time Management
Opening and closing procedures
Timeline
Account Consultant
Southern Glazer's Wine and Spirits
09.2019 - Current
Liquor Manager
Rouses Supermarket
11.2014 - 07.2019
Petroleum Supply Specialist
United States Army
09.2012 - 03.2022
Bachelor of Arts - Business Administration And Management