Tyler Shepherd
Valley City,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Bartender
MAD Brewing Company
04.2022 - Current
- Performed opening and closing duties, printing sales reports, counting cash, and setting up for incoming shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bar Manager
North High Brewing
07.2021 - 04.2022
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled all ordering and inventory operations of alcohol and other products for the bar.
- Motivated staff to perform at peak efficiency and quality.
Assistant General Manager
Lock 15 Brewing Co
08.2018 - 04.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and assisted employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Education
High School Diploma -
Hoover High School
North Canton, OH06.2011
Skills
- Customer service
- Time management
- Good Conversationalist
- Staff Management
- Handling Difficult Customers
- Guest Satisfaction
Timeline
Bartender
MAD Brewing Company
04.2022 - Current
Bar Manager
North High Brewing
07.2021 - 04.2022
Assistant General Manager
Lock 15 Brewing Co
08.2018 - 04.2021
High School Diploma -
Hoover High School
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