Dedicated professional with strong skills in customer service and problem resolution. Proven ability to maintain calmness under pressure and accurately process transactions, ensuring customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
CSA
Expresso Car Wash Systems
Toledo, OH
01.2022 - Current
Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
Provided guidance on car wash services, ensuring customers received tailored recommendations.
Assisted in training new staff on operational procedures and customer engagement techniques.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Handyman Helper
Total Home Services
Temperance, MI
06.2018 - 06.2022
Assisted in repairs and maintenance of residential properties, ensuring client satisfaction.
Executed routine tasks such as painting and drywall installation repairs with precision.
Maintained tools and equipment, ensuring safety and readiness for all projects.
Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.