TYLER SMYDER
Tyrone,PA
Summary
Seasoned Food Service Team Leader with a robust track record at Delgrossos, adept in staff training and development, and ensuring food safety. Demonstrates exemplary team management and problem-solving skills, fostering a positive environment and delivering quality assurance. Recognized for strong communication and a team-first mentality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Team Leader
Delgrossos
Tyrone, Pennsylvania
05.2023 - Current
- Provided ongoing coaching, mentoring, and feedback to team members on their job performance
- Trained staff on proper customer service techniques, food preparation processes, health and safety regulations
- Coordinated daily operations of food service team, ensuring efficient and effective workflow
- Maintained a clean work environment by delegating tasks such as restocking shelves and cleaning equipment
- Implemented quality control procedures to ensure consistent delivery of high-quality meals
- Addressed customer complaints promptly and professionally, resolving issues quickly to maintain positive relationships
- Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Dg2Go Team Member
Delgrossos
Tyrone, Pennsylvania
10.2021 - 04.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Arrived on time for shifts and adhered to company dress code guidelines
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
Food Service Team Member
Delgrossos Park
Tipton, PA
05.2021 - 05.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Science - Aerospace Engineering
Pennstate Altoona
Altoona05.2028
High School Diploma -
Tyrone Area Highschool and Middle School
Tyrone, PA05.2024
Skills
- Able to lift a good amount of weight
- Able to work productively within a team
- Able to communicate with others fluently
- Able to lead others well
- Accountable
- Reliable
- Positive
- Responsible
- Team-First Mentality
- Personable
- Problem-solving abilities
- Staff training and development
- Conflict resolution
- Food safety knowledge
- Cash handling
- Team management
- Quality assurance
- Employee scheduling
- Strong communication
- Staff motivation
Certification
- OSHA General Industry Safety and Health Certified
- FEMA IS-00005.a An introduction to Hazardous Materials
- FEMA IS-00700.b An Introduction to the National Incident Management System
- FEMA IS-00100.c Introduction to Incident Command System, ISC-100
- FEMA IS-00363 Introduction to Emergency Management for Higher Education
- FEMA IS-00235.c Emergency Planning
- FEMA IS-00224.b Developing and Managing Volunteers
- FEMA IS-00906 Basic Workplace Security Awareness
- FEMA IS-00010.a Animals in Disasters: Awareness and Preparedness
- FEMA IS-00120.c An introduction to Exercises
- FEMA IS-00909 Community Preparedness Implementing Simple Activities for Everyone
- FEMA IS-00230.e Fundamentals of Emergency Management
- FEMA IS-00907 Active Shooter: What You Can Do
Accomplishments
- Made High Honor Roll, in all of the Marking periods in 12th Grade.
- Been in the National Honor Society since 9th Grade and graduation as a NHS member.
Timeline
Food Service Team Leader
Delgrossos
05.2023 - Current
Dg2Go Team Member
Delgrossos
10.2021 - 04.2024
Food Service Team Member
Delgrossos Park
05.2021 - 05.2023
Bachelor of Science - Aerospace Engineering
Pennstate Altoona
High School Diploma -
Tyrone Area Highschool and Middle School