Michael Murdock
Food Service Supervisor
The Bronx,NY
Summary
Hardworking Kitchen Team leader driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. As well as Resilient food service team leader offering 4 years of hands-on experience providing effective leadership to over 150 food service employees. Monitors and controls of dish-room equipment, catering logs, staff policy, Background includes inventory management, sales leadership, and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
11
11
years of professional experience
Work History
Food Service Team Leader
Montefiore Hospital
The Bronx, NY
03.2018 - Current
- Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
- Troubleshot cash registers and computer systems experiencing slow-downs, crashes and data loss.
- Evaluated restaurant procedures and policies to achieve efficient and effective operations.
- Supervised and trained over 25 new personnel in high-quality operations. (Doctors lounge)
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Tracked food production levels, meal counts and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Administration Assistant/Receptionist
Mount Sinai Beth Israel
Manhattan, NY
02.2011 - 03.2018
- Managed multiple tasks and met time-sensitive deadlines.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduled and confirmed appointments and meetings for senior management team.
Education
E.M.T.
Westchester Community College
Valhalla, NYHigh School Diploma -
Harry S. Truman High School
The Bronx, NYSkills
Hiring standards
Production records
Kitchen equipment operation and maintenance
Kitchen staff coordination
Budgeting
Inventory controls
Multitasking Abilities
Conflict Resolution
Food plating and presentation
Accomplishments
Provided training to 25 food service workers in effectively handling food preparation, portioning, and garnishing tasks.
Timeline
Food Service Team Leader
Montefiore Hospital
03.2018 - Current
Administration Assistant/Receptionist
Mount Sinai Beth Israel
02.2011 - 03.2018
E.M.T.
Westchester Community College
High School Diploma -
Harry S. Truman High School