Tyler Spann
Philadelphia,United States
Summary
OBJECTIVE I changed this from professional summary to objective Hardworking, reliable, and detail-oriented candidate with the ability to handle multiple projects simultaneously with a high degree of accuracy, seeking to secure a full-time entry level position that highlights current skills while offering professional challenges as well as growth opportunities.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2022 - 04.2023
- Screened individuals and prevented passage of prohibited articles into restricted areas. Investigated suspicious activities and persons to maintain security of premises. Monitored CCTV cameras and alarm systems for security breaches. Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices. Secured premises and personnel by patrolling property and monitoring surveillance equipment. Wrote detailed reports of all security breaches and investigations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
CAR Attendant
FedEx
05.2022 - 07.2022
- Delivered between 100 and 200 packages per shift to customers in excellent condition. Delivered packages to customers on or before expected time of delivery. Operated handheld technology to accomplish the delivery process Used great judgment to determine when a customer’s package needed special handling and care Unloaded goods per customer specifications Adhered to all safety rules and regulation while on the road Assessed vehicles for damage, tagged, and stored keys securely after each shift.
Driver/Customer Service Representative
Hertz Car Rental
07.2021 - 01.2022
- Drove safely in various weather and road conditions to avoid accidents.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Seasonal Usher
Scotland Yard
07.2018 - 09.2019
- Greeted customers upon arrival to the facility
- Maintained a professional demeanor at all times to represent the venue and promote a positive experience Provided friendly and courteous customer service to all guests at events by answering questions about seating arrangements and facility operations Directed ticket holders to seats and assisted patrons as needed, including elderly or disabled individuals, by lighting paths and providing an escort to ensure safe placement Maintained updated knowledge of event information to provide guests with accurate details about current and future events at the facility Monitored and secured the premises by patrolling the property and surveying the venue to verify guest adherence to facility rules and regulations Handled crowd control to maintain order as venue hosted high profile musical artist multiple times per week Reviewed tickets for authenticity to the event by confirmand the date, time, seat number, and the applicable sequence code Monitored the entrance and exit of the venue to guarantee the safety of guests.
Education
Associate of Arts - Liberal Arts and General Studies
Community College of Philadelphia
Degree - undefined
05.2024
Skills
- Ability to multitask in a fast-paced environment Detail Oriented Excellent Communication Team Player Superior Customer Service skills and Needs Assessments Independently Troubleshoot Computer Skills - MS Office Suite and Apple Software Maintaining Online Store Management Knowledge of product scanning and inventory tracking software Efficient Service, Quality, and Delivery of goods Ability to multitask in a fast paced environment Superior Customer Service and Needs Assessments Computer Skills MS Office Suite and Apple Software Safety and Security
Timeline
Security Officer
Allied Universal Security Services
11.2022 - 04.2023
CAR Attendant
FedEx
05.2022 - 07.2022
Driver/Customer Service Representative
Hertz Car Rental
07.2021 - 01.2022
Seasonal Usher
Scotland Yard
07.2018 - 09.2019
Associate of Arts - Liberal Arts and General Studies
Community College of Philadelphia
Degree - undefined
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