Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tyler Stamp

Goose lake,IA

Summary

Dynamic IT Technician with proven expertise at Wild Rose Casino & Resort, excelling in network troubleshooting and technical support. Recognized for enhancing operational efficiency through effective system installations and equipment maintenance. Strong collaborator with a commitment to quality, ensuring seamless technology solutions and fostering team knowledge sharing.

Overview

5
5
years of professional experience

Work History

IT Technician

Wild Rose Casino & Resort
Clinton, IA
06.2023 - Current
  • Provided technical support for staff and guests in the resort.
  • Troubleshot network issues to maintain seamless operations across departments.
  • Assisted in maintaining inventory of IT supplies and equipment.
  • Conducted regular system updates to ensure security and performance.
  • Collaborated with vendors for repairs and service agreements on technology equipment.
  • Documented technical procedures to improve team knowledge sharing.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Resolved hardware issues including replacing parts as necessary.
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Provided technical support to users via telephone or remote access.

Manufacturing Team Member

Custom Pak
DeWitt, IA
02.2020 - 04.2023
  • Maintained cleanliness and organization of work area consistently.
  • Inspected products for quality assurance during manufacturing process.
  • Assisted in training new team members.
  • Followed safety guidelines to minimize risks in the workplace.
  • Unloaded completed parts from machines onto conveyor belts or pallets.
  • Reported any unsafe conditions or practices immediately to supervisor.
  • Worked closely with Quality Control department during product inspections.
  • Participated in regular team meetings to discuss production goals and objectives.

Education

Associate of Applied Science - Engineering Technology

Eastern Iowa Community College
Clinton, IA
05-2025

Skills

  • Network troubleshooting
  • System installation
  • Technical support
  • Equipment maintenance
  • PLC programming
  • FANUC robotics programming

References

References available upon request.

Timeline

IT Technician

Wild Rose Casino & Resort
06.2023 - Current

Manufacturing Team Member

Custom Pak
02.2020 - 04.2023

Associate of Applied Science - Engineering Technology

Eastern Iowa Community College

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Tyler Stamp