Tyler Szerlong
Customer Service Representative
Chicago,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Mariano’s
06.2019 - 08.2022
- Delivered excellent customer service by greeting and assisting each customer.
- Stocked and cleaned workspaces in accordance with store and food safety guidelines.
- Perfected grilling skills, mastering open-flame, cook to order specs for various cuts of meat.
- Maintained a grill and prep area for high standards of product freshness and sanitation.
- Performed other tasks that including receiving and unloading stock, checking inventory, and identifying items that require reorder.
Office Assistant Intern
Northern Suburb Special Education District
05.2019 - 06.2019
- Performed data entry to help staff keep track of the student body activity.
- Maintained privacy standards by shredding archived finance records.
- Maintained a clean and presentable workspace by sorting and organizing excess inventory waiting for distribution to the appropriate school.
Office/Warehouse Assistant Summer Intern
Vanguard Archives
01.2016 - 01.2017
- Researched subjects at behest of staff to develop information and collate data.
- Conducted data entry into Salesforce CRM software.
- Organized and stocked client archival materials in an accordance with client inventory requirements.
- Assisted department employees with routine tasks as requested like shredding, sorting storage products and organizing office supplies.
Education
High School Diploma -
Glenbrook South High School
Glenview, IL01.2020
Skills
- Computer Skills
- Microsoft Word, Excel, & PowerPoint
- Data Entry Proficiency
- CRM Software / Salesforce Proficient
- Customer Relations
- Retail Sales Customer Service
- Active Listening
- Critical Thinking
- Professional Telephone Demeanor
- Stockroom Procedures
- Stocking and Replenishing
- Stock Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Customer Service Representative
Mariano’s
06.2019 - 08.2022
Office Assistant Intern
Northern Suburb Special Education District
05.2019 - 06.2019
Office/Warehouse Assistant Summer Intern
Vanguard Archives
01.2016 - 01.2017
High School Diploma -
Glenbrook South High School
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