Hi, I’m
Tyler Thomas
Adamsville,AL
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Personable and composed with strong communication and multitasking abilities. Understands emergency response protocols and excels in operating communication systems efficiently. Committed to ensuring timely and accurate coordination of emergency services to enhance community safety. Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.
Overview
2
years of professional experience
1
Certification
Work History
Adamsville Police Department
911 Emergency Dispatcher
05.2024 - 10.2024
Job overview
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
Walmart
Customer Delivery
03.2023 - 05.2024
Job overview
- Collaborated with sales teams to ensure seamless transitions from vehicle acquisition to customer delivery.
- Optimized resource allocation for enhanced cost savings without compromising product quality or customer delivery timelines.
- Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
- Developed and maintained production schedules to meet customer delivery requirements, optimizing resource allocation.
- Performed comprehensive pre-delivery inspections on new vehicles, ensuring optimal performance before customer delivery.
- Conducted comprehensive visual, mechanical, and safety inspections on all vehicles prior to customer delivery.
- Streamlined order processing for faster customer delivery through effective communication with cross-functional teams.
Education
Jefferson State Community CollegeBirmingham, AL
Associate of Arts from Welding Technology
04.2024
Minor High SchoolAdamsville, AL
High School Diploma
05.2022
Skills
- Patience and tolerance
- Memory retention
- Prioritization
- Situational awareness
- Geographical expertise
- Problem-solving
- Critical thinking
- Works Well Under Pressure
- Teamwork and collaboration
- Active listening
- Stress tolerance
- Information intake
- Computer skills
- Map reading
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Certification
- Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium ((ISC)^2).
- Public Safety Telecommunicator I, II Certification - Association of Public-Safety Communications Officials (APCO).
- Autodesk Certified Professional (ACP)
- Cisco Certified Network Associate (CCNA)
- OSHA Certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of over 100 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
911 Emergency Dispatcher
Adamsville Police Department
05.2024 - 10.2024
Customer Delivery
Walmart
03.2023 - 05.2024
Jefferson State Community College
Associate of Arts from Welding Technology
Minor High School
High School Diploma
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