A charismatic and dependable individual determined to meet goals and exceed expectations. Accustomed to high volume work environments. Possess excellent customer service, sales, and communications skills.
Overview
9
9
years of professional experience
Work History
Bartender
Hard Rock Cafe
08.2019 - Current
Show historical memorabilia and engage with music for guest preferences
Create an overall rewarding experience beyond the food itself
Share the history of the company
Increase sales by selling glassware and souvenirs
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Served high customer volumes during special events, nights, and weekends.
Server
The cheesecake factory
10.2015 - 11.2018
Welcomed guests with a bright smile and friendly attitude
Expediting, and ensuring quality control for guest appreciation
Enhance guest experience by meeting their needs and understanding their preferences
Place food orders in the point of sales systems
Compiled written training reports
Assisted management with training new employees.
Cashier
Party City
10.2014 - 02.2015
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.