Tyler Verde

Day to day operations of a small business including but not limited to organizing, assembling, packing, and delivering orders of our products to our customers daily.

Providing customer service through email and social media feeds, advising of solutions to customer needs and selling the appropriate products.

Face to face marketing every weekend, creating a community and following, while promoting other B2B sales.

Never called in. Not once.

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Sold new and used cars in fast paced, professional sales environment.

Built and continuously worked leads, cold calling, appointment setting, referrals and customer retention.

Product knowledge and quick learning sales tactics, built rapport.

• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.

• Resolved customer complaints promptly and professionally to maintain satisfaction.
• Created nightly shift task lists to assign duties to each employee.
• Trained and mentored new and existing staff to achieve best practices.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
• Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
• Conducted nightly inventory management procedures to track sales and stock levels.
• Processed customer orders quickly and accurately to meet dispatch targets.

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.