Tyler Wallick
Lakeland,FL
Summary
Customer-oriented General Manager with 13 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Firehouse Subs
09.2012 - Current
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training and scheduling.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Education
High School Diploma -
Kathleen High School
Lakeland05-2015
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Customer relations
- Inventory control
- Verbal and written communication
- P&L management
- Schedule management
- Labor cost controls
- Process improvements
- Deadline oriented
Accomplishments
- Staffing - Worked directly with franchise owner to streamline hiring and onboarding process.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 24 staff members.
Certification
- Food Handling and Safety Certification
Timeline
General Manager
Firehouse Subs
09.2012 - Current
High School Diploma -
Kathleen High School
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