Tyler Warren
Customer Project Representative
Surprise,AZ
The true meaning of life is to plant trees under whose shade you do not expect to sit.
Summary
Focused Project Representative adept at planning, directing and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance along with a willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Customer Project Representative
Arizona Public Services
Phoenix, Arizona
09.2021 - Current
- Effectively managed various customer driven projects ranging from single family homes, multi-family developments, master planned communities, high-rise buildings, and large commercial facilities across Arizona.
- Optimized resource allocation across multiple projects through careful analysis of priorities, deadlines, and team capabilities.
- Maintained open communication by presenting regular updates on project status to customers.
- Achieved successful project completion by effectively managing resources and meeting deadlines.
- Boosted team performance by providing ongoing training, support, and mentoring to junior staff members.
- Mitigated potential risks by proactively identifying issues and developing contingency plans.
- Developed comprehensive project plans to ensure timely delivery of projects within scope and budget constraints.
- Coordinated seamless transitions between project phases for minimal disruption in workflow and schedule adherence.
- Improved team efficiency by implementing streamlined processes and project management tools.
Vice President of Sales
GPS And Track
Scottsdale, AZ
8 2020 - 08.2021
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Heightened product awareness levels and drove profit margins 10% through negotiations with store owners, district managers and buyers.
Operations Manager
Scottsdale Martial Arts Center
Scottsdale, Arizona
01.2008 - 07.2020
- Devised processes to boost long-term business success and increase profit levels.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class instruction.
- Eased team transitions and new employee orientation through effective training and development.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
No Degree - Business Administration And Management
08.2008 - 05.2010
Skills
Goals and performance
Quality assurance understanding
Public speaking
Proficient in AutoCAD/AUD
Project Scheduling
Project Management
Work Planning and Prioritization
Detail Oriented
Effective Communication
Problem-solving abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementTimeline
Customer Project Representative - Arizona Public Services
09.2021 - Current
Maricopa Community Colleges - Scottsdale Community College - No Degree, Business Administration And Management
08.2008 - 05.2010
Operations Manager - Scottsdale Martial Arts Center
01.2008 - 07.2020
Vice President of Sales - GPS And Track
8 2020 - 08.2021